Solved

IE won't met me go to a different site

Posted on 2014-01-09
5
314 Views
Last Modified: 2014-01-11
I'm setting up a new Windows 8 HP pc. In Internet explorer,  Every time I center a new site in the address bar, I hear error tones and it won't accept the input.

It has Norton's anti virus which I want to uninstall and replace, but I can't find programs and features either.

I can't even change the home page in Internet Options. How do I fix it?
0
Comment
Question by:Tony Giangreco
5 Comments
 
LVL 92

Accepted Solution

by:
John Hurst earned 167 total points
ID: 39769715
Windows 8 will let you go nearly anywhere you want with IE.

First, use IE in the Desktop. Then reset it. IE, Tools, Internet Options, Advanced and click on Reset.

Second, I use Symantec (NOT NORTON) and have no problem removing Norton AV from the computer. Find Control Panel, and then Programs and Features in Control Panel. Then uninstall Norton and install your own AV immediately.

On the Desktop, right click, select Personalize and choose Desktop Icons at the left. Add Control Panel (and probably your own folder) to the desktop.

To fix home page, use Desktop IE, go to Google say. Then Tools, Internet Options, General and set your home page as always.

... Thinkpads_User
0
 
LVL 50

Assisted Solution

by:jcimarron
jcimarron earned 167 total points
ID: 39769762
TG-TIS--
If the above does not fix the problem, scan with your AV and perhaps also MalwareBytes.
If everything still does not work, I suggest a Repair Install.
http://www.eightforums.com/tutorials/26095-repair-install-windows-8-a.html
It should not affect installed programs or personal data, but it never hurts to back up first.  

Of course if this PC is only in the setup stages, you may not have to backup and you also may prefer a Clean Install.
0
 
LVL 48

Expert Comment

by:dbrunton
ID: 39769857
>>  In Internet explorer,  Every time I center a new site in the address bar, I hear error tones and it won't accept the input.

So, is there a site there already?

And this may seem silly but has networking been installed on this machine?
0
 
LVL 8

Assisted Solution

by:davidlevans13
davidlevans13 earned 166 total points
ID: 39770212
Best way to remove Norton products is to use the Norton Removal Tool.
https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us

Instructions for use are on the download page there.

To find anything on Win 8 go to Metro (tile) interface and just start typing what you are looking for and the search thing just happens.
0
 
LVL 92

Expert Comment

by:John Hurst
ID: 39773852
@TG-TIS - Thanks and I was happy to help.

... Thinkpad_User
0

Featured Post

Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Gmail Account risks 4 78
Close "X" button on window popup in Firefox 7 37
8 partitions?!  Really? 8 125
Graphical performance problems on Raspbian OS 2 112
Ever wondered why Windows 8 and 10 don't seem to accept your GPO-based software deployment while Windows 7 does? Read on.
With Windows evolving further, the built-in protective mechanisms get better and better. Still, Microsoft is not very good at introducing those to the technical community. This article is about a new bitlocker functionality that could revolutionize …
This Micro Tutorial will demonstrate how to add subdomains to your content reports. This can be very importing in having a site with multiple subdomains.
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

867 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now