• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 2107
  • Last Modified:

Exchange 2013 / Outlook default Folders name changed

Exchange 2013 with Outlook 2013, 1 user that somehow had the default inbox and sent folders renamed to Deleted Items.  So I now see three deleted items folders, but one is actually inbox and the other sent items.  I logged into webmail, it's listed the same on the server as well, 3 folders named deleted items. No other users having this issue, so issue seems to be isolated to 1 user.

Never saw this before, found many articles on web stating you can't change default folder names, but now I need to change these folders names back to inbox and sent items again.

Thanks !
0
VitalSolutions
Asked:
VitalSolutions
  • 4
3 Solutions
 
Stelian StanCommented:
Start Outlook with the /resetfoldernames switch see if that helps
0
 
VitalSolutionsAuthor Commented:
I did give that a try earlier, but it did not change the names back to default.

Thanks for the suggestion.
0
 
dsnegi_25decCommented:
Another way to fix this is through mfcmapi. It looks either this has been changed through vbscript or this has been done by virus normally it is not possible

http://www.howto-outlook.com/howto/renamedefaultfolders.htm
0
VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

 
VitalSolutionsAuthor Commented:
When I follow the instructions for the mfcmapi to change the name I get the following error:

Error:
Code: MAPI_E_CORRUPT_DATA == 0x8004011B
Function HrSetOneProp(lpMAPIContainer,&sDisplayName)
File HierarchyTableTreeCtrl.cpp
Line 854
0
 
VitalSolutionsAuthor Commented:
After attempting the MFCMAPI with no success, I found no other option other than to export the mail, delete the corrupted mailbox and re-create / import the mail back in.
0
 
VitalSolutionsAuthor Commented:
Found no other suitable solutions.
0

Featured Post

Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

  • 4
Tackle projects and never again get stuck behind a technical roadblock.
Join Now