Solved

Exchange 2013 / Outlook default Folders name changed

Posted on 2014-01-09
6
1,655 Views
Last Modified: 2014-01-18
Exchange 2013 with Outlook 2013, 1 user that somehow had the default inbox and sent folders renamed to Deleted Items.  So I now see three deleted items folders, but one is actually inbox and the other sent items.  I logged into webmail, it's listed the same on the server as well, 3 folders named deleted items. No other users having this issue, so issue seems to be isolated to 1 user.

Never saw this before, found many articles on web stating you can't change default folder names, but now I need to change these folders names back to inbox and sent items again.

Thanks !
0
Comment
Question by:VitalSolutions
  • 4
6 Comments
 
LVL 23

Expert Comment

by:Stelian Stan
ID: 39770042
Start Outlook with the /resetfoldernames switch see if that helps
0
 

Author Comment

by:VitalSolutions
ID: 39770064
I did give that a try earlier, but it did not change the names back to default.

Thanks for the suggestion.
0
 
LVL 7

Assisted Solution

by:dsnegi_25dec
dsnegi_25dec earned 250 total points
ID: 39770149
Another way to fix this is through mfcmapi. It looks either this has been changed through vbscript or this has been done by virus normally it is not possible

http://www.howto-outlook.com/howto/renamedefaultfolders.htm
0
Free Trending Threat Insights Every Day

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

 

Assisted Solution

by:VitalSolutions
VitalSolutions earned 0 total points
ID: 39771478
When I follow the instructions for the mfcmapi to change the name I get the following error:

Error:
Code: MAPI_E_CORRUPT_DATA == 0x8004011B
Function HrSetOneProp(lpMAPIContainer,&sDisplayName)
File HierarchyTableTreeCtrl.cpp
Line 854
0
 

Accepted Solution

by:
VitalSolutions earned 0 total points
ID: 39776775
After attempting the MFCMAPI with no success, I found no other option other than to export the mail, delete the corrupted mailbox and re-create / import the mail back in.
0
 

Author Closing Comment

by:VitalSolutions
ID: 39790457
Found no other suitable solutions.
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

Exchange server is not supported in any cloud-hosted platform (other than Azure with Azure Premium Storage).
Local Continuous Replication is a cost effective and quick way of backing up Exchange server data. The following article describes the steps required to configure Local Continuous Replication. Also, the article tells you how to restore from a backup…
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

757 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now