Solved

Exchange 2013 / Outlook default Folders name changed

Posted on 2014-01-09
6
1,759 Views
Last Modified: 2014-01-18
Exchange 2013 with Outlook 2013, 1 user that somehow had the default inbox and sent folders renamed to Deleted Items.  So I now see three deleted items folders, but one is actually inbox and the other sent items.  I logged into webmail, it's listed the same on the server as well, 3 folders named deleted items. No other users having this issue, so issue seems to be isolated to 1 user.

Never saw this before, found many articles on web stating you can't change default folder names, but now I need to change these folders names back to inbox and sent items again.

Thanks !
0
Comment
Question by:VitalSolutions
  • 4
6 Comments
 
LVL 23

Expert Comment

by:Stelian Stan
ID: 39770042
Start Outlook with the /resetfoldernames switch see if that helps
0
 

Author Comment

by:VitalSolutions
ID: 39770064
I did give that a try earlier, but it did not change the names back to default.

Thanks for the suggestion.
0
 
LVL 7

Assisted Solution

by:dsnegi_25dec
dsnegi_25dec earned 250 total points
ID: 39770149
Another way to fix this is through mfcmapi. It looks either this has been changed through vbscript or this has been done by virus normally it is not possible

http://www.howto-outlook.com/howto/renamedefaultfolders.htm
0
Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

 

Assisted Solution

by:VitalSolutions
VitalSolutions earned 0 total points
ID: 39771478
When I follow the instructions for the mfcmapi to change the name I get the following error:

Error:
Code: MAPI_E_CORRUPT_DATA == 0x8004011B
Function HrSetOneProp(lpMAPIContainer,&sDisplayName)
File HierarchyTableTreeCtrl.cpp
Line 854
0
 

Accepted Solution

by:
VitalSolutions earned 0 total points
ID: 39776775
After attempting the MFCMAPI with no success, I found no other option other than to export the mail, delete the corrupted mailbox and re-create / import the mail back in.
0
 

Author Closing Comment

by:VitalSolutions
ID: 39790457
Found no other suitable solutions.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question