Exchange 2013 / Outlook default Folders name changed

Posted on 2014-01-09
Medium Priority
Last Modified: 2014-01-18
Exchange 2013 with Outlook 2013, 1 user that somehow had the default inbox and sent folders renamed to Deleted Items.  So I now see three deleted items folders, but one is actually inbox and the other sent items.  I logged into webmail, it's listed the same on the server as well, 3 folders named deleted items. No other users having this issue, so issue seems to be isolated to 1 user.

Never saw this before, found many articles on web stating you can't change default folder names, but now I need to change these folders names back to inbox and sent items again.

Thanks !
Question by:VitalSolutions
  • 4
LVL 23

Expert Comment

by:Stelian Stan
ID: 39770042
Start Outlook with the /resetfoldernames switch see if that helps

Author Comment

ID: 39770064
I did give that a try earlier, but it did not change the names back to default.

Thanks for the suggestion.

Assisted Solution

dsnegi_25dec earned 750 total points
ID: 39770149
Another way to fix this is through mfcmapi. It looks either this has been changed through vbscript or this has been done by virus normally it is not possible

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Assisted Solution

VitalSolutions earned 0 total points
ID: 39771478
When I follow the instructions for the mfcmapi to change the name I get the following error:

Code: MAPI_E_CORRUPT_DATA == 0x8004011B
Function HrSetOneProp(lpMAPIContainer,&sDisplayName)
File HierarchyTableTreeCtrl.cpp
Line 854

Accepted Solution

VitalSolutions earned 0 total points
ID: 39776775
After attempting the MFCMAPI with no success, I found no other option other than to export the mail, delete the corrupted mailbox and re-create / import the mail back in.

Author Closing Comment

ID: 39790457
Found no other suitable solutions.

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