troubleshooting Question

Saw a lot sync error on MS Outlook for Exchange 2010 server

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MichaelBalackFlag for Singapore asked on
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This is using a Exchange server 2010. Users using outlook to send/receive mails. However, there is a user told me that she saw 5000+ mails stuck in a folder called "Sync error". There are a lot of error log with the last 2 lines of error code as follows:

    Microsoft Offline address book
    0x80072EE7

The only check I did was to go to the console > server - Client access, double click the Default offline address distribution, and confirm the internal and external url:

   internal url: http://mailsvr.abc.local/oab
   External url: https://mail.abc.com/oab

I tried to browse into both urls, and after key-in administrator with password, a permission error was presented.

Please advise how to solve the problem
ASKER CERTIFIED SOLUTION
stergium

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