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Saw a lot sync error on MS Outlook for Exchange 2010 server

This is using a Exchange server 2010. Users using outlook to send/receive mails. However, there is a user told me that she saw 5000+ mails stuck in a folder called "Sync error". There are a lot of error log with the last 2 lines of error code as follows:

    Microsoft Offline address book
    0x80072EE7

The only check I did was to go to the console > server - Client access, double click the Default offline address distribution, and confirm the internal and external url:

   internal url: http://mailsvr.abc.local/oab
   External url: https://mail.abc.com/oab

I tried to browse into both urls, and after key-in administrator with password, a permission error was presented.

Please advise how to solve the problem
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MichaelBalack
Asked:
MichaelBalack
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1 Solution
 
MichaelBalackAuthor Commented:
Sorry, the folder is not called "sync error", rather, it is named "sync issues".
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stergiumCommented:
Hello.
I would suggest following the official microsoft support steps on that.
http://support.microsoft.com/kb/939765 

Internet options-> connection -> lan settings and check bypass proxy for local addresses and then click on advanced. Type in the ip of your exchange server and click ok. restart outlook. please feed back .
Hope that helps
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chrismkingCommented:
We had the same issues but after upgrading to Exchange 2010 SP3 they were gone.
We also performed the same steps as mentioned above in the Expert Comment.
Good luck!
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MichaelBalackAuthor Commented:
It works
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