Link to home
Start Free TrialLog in
Avatar of oo7ml
oo7ml

asked on

iTunes Audiobook Missing

Hi,

I bought an audio book from the iTunes Store 6 months ago.

I went to listed to it today but i could not find it on my phone.

I then searched for it on the iTunes Store and instead of showing the download / cloud button it shows the price?

I still have the same phone and Apple ID. Has this ever happened to anyone before... do you know how i can get this back? Thanks in advance.
Avatar of Alexios Valonasis
Alexios Valonasis
Flag of Greece image

Hello
Probably you need to download it on a computer's iTunes to play it
Avatar of oo7ml
oo7ml

ASKER

Hi, thanks... but i don't think so as i listened to the full audiobook on my iphone when i purcashed it 6 months ago...

Not sure where to even start with contacting Apple?
Try sign in again

1. Go to settings itunes app store and sign out

2. Reset the network settings or shutdown and start again your device

3. Sign in itunes through settings again
Avatar of oo7ml

ASKER

Thanks, i just done that (signed out, closed iTunes, turned phone off and back on) however it is still asking me to pay for the audiobook?
ASKER CERTIFIED SOLUTION
Avatar of Alexios Valonasis
Alexios Valonasis
Flag of Greece image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of oo7ml

ASKER

I just read something similar... it's a common problem... i just called iTunes Support and then put the audiobook back in my downloads queue :-) Thanks for your help
Nice!
Glad to help