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iTunes Audiobook Missing

Posted on 2014-01-10
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Last Modified: 2014-01-15
Hi,

I bought an audio book from the iTunes Store 6 months ago.

I went to listed to it today but i could not find it on my phone.

I then searched for it on the iTunes Store and instead of showing the download / cloud button it shows the price?

I still have the same phone and Apple ID. Has this ever happened to anyone before... do you know how i can get this back? Thanks in advance.
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Question by:oo7ml
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by:Alexios
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Hello
Probably you need to download it on a computer's iTunes to play it
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by:oo7ml
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Hi, thanks... but i don't think so as i listened to the full audiobook on my iphone when i purcashed it 6 months ago...

Not sure where to even start with contacting Apple?
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by:Alexios
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Try sign in again

1. Go to settings itunes app store and sign out

2. Reset the network settings or shutdown and start again your device

3. Sign in itunes through settings again
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by:oo7ml
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Thanks, i just done that (signed out, closed iTunes, turned phone off and back on) however it is still asking me to pay for the audiobook?
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Alexios earned 500 total points
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Take a look at this forum, might help you

https://discussions.apple.com/thread/3490173
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by:oo7ml
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I just read something similar... it's a common problem... i just called iTunes Support and then put the audiobook back in my downloads queue :-) Thanks for your help
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by:Alexios
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Nice!
Glad to help
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