bbayachek
asked on
OWA address error
Hi,
I have windows 2008 server with 2010 exchange. I'm only receiving an error when any user clicks on the address book in OWA. Outlook and the light version of owa work fine. The error is "An unexpected error occurred and your request couldn't be handled."
I did delete some address books and re-created the default GAL.
Request
Url: https://xxx.xxx.xxx:443/owa/forms/premium/AddressBook.aspx?ae=Dialog&t=AddressBook&pspid=_1389365962726_498419359
User host address: xx.xx.xx.xx
User: Brian Bayachek
EX Address: /o=whrhs/ou=First Administrative Group/cn=Recipients/cn=xxx xxxx
SMTP Address: xxxx@xxxx.xxx
OWA version: 14.0.722.0
Mailbox server: xxxx.xxxx.xxx
Exception
Exception type: System.NullReferenceExcept ion
Exception message: Object reference not set to an instance of an object.
Call stack
Microsoft.Exchange.Data.Di rectory.Sy stemConfig uration.Ad dressBookB ase.GetAll RoomsAddre ssList(Cli entSecurit yContext clientSecurityContext, ADSystemConfigurationSessi on configurationSession)
Microsoft.Exchange.Clients .Owa.Core. UserContex t.get_AllR oomsAddres sList()
Microsoft.Exchange.Clients .Owa.Core. Directory. DirectoryA ssistance. GetAllRoom sAddressBo okInfo(Use rContext userContext)
Microsoft.Exchange.Clients .Owa.Core. UserContex t.get_AllR oomsAddres sBookInfo( )
Microsoft.Exchange.Clients .Owa.Premi um.Control s.Secondar yNavigatio nDirectory List.Creat eCondensed DirectoryL ist(UserCo ntext userContext, Boolean isRoomPicker)
Microsoft.Exchange.Clients .Owa.Premi um.Directo ryView.Ren derSeconda ryNavigati on(TextWri ter output, UserContext userContext, Boolean isRoomPicker)
Microsoft.Exchange.Clients .Owa.Premi um.Control s.Navigati onHost.Ren derSeconda ryNavigati on(TextWri ter output, Boolean showContacts)
ASP.forms_premium_addressb ook_aspx._ _Render__c ontrol1(Ht mlTextWrit er __w, Control parameterContainer)
System.Web.UI.Control.Rend erChildren Internal(H tmlTextWri ter writer, ICollection children)
System.Web.UI.Page.Render( HtmlTextWr iter writer)
System.Web.UI.Page.Process RequestMai n(Boolean includeStagesBeforeAsyncPo int, Boolean includeStagesAfterAsyncPoi nt)
I have windows 2008 server with 2010 exchange. I'm only receiving an error when any user clicks on the address book in OWA. Outlook and the light version of owa work fine. The error is "An unexpected error occurred and your request couldn't be handled."
I did delete some address books and re-created the default GAL.
Request
Url: https://xxx.xxx.xxx:443/owa/forms/premium/AddressBook.aspx?ae=Dialog&t=AddressBook&pspid=_1389365962726_498419359
User host address: xx.xx.xx.xx
User: Brian Bayachek
EX Address: /o=whrhs/ou=First Administrative Group/cn=Recipients/cn=xxx
SMTP Address: xxxx@xxxx.xxx
OWA version: 14.0.722.0
Mailbox server: xxxx.xxxx.xxx
Exception
Exception type: System.NullReferenceExcept
Exception message: Object reference not set to an instance of an object.
Call stack
Microsoft.Exchange.Data.Di
Microsoft.Exchange.Clients
Microsoft.Exchange.Clients
Microsoft.Exchange.Clients
Microsoft.Exchange.Clients
Microsoft.Exchange.Clients
Microsoft.Exchange.Clients
ASP.forms_premium_addressb
System.Web.UI.Control.Rend
System.Web.UI.Page.Render(
System.Web.UI.Page.Process
ASKER
It is easy to upgrade?
Download Exchange 2010 SP3, run setup.exe, wait.
If there is a problem, the installer will tell you.
After doing the update, run Microsoft Update so that you get the latest rollup as well.
Simon.
If there is a problem, the installer will tell you.
After doing the update, run Microsoft Update so that you get the latest rollup as well.
Simon.
ASKER
Thanks! but one more question. If I have a front end and back end do I run the same upgrade and which one do I upgrade first?
Thanks!!
Thanks!!
No such thing as a frontend/backend in Exchange 2010.
All servers with the client access role should be updated before the mailbox role servers. They will all need to be updated though.
Simon.
All servers with the client access role should be updated before the mailbox role servers. They will all need to be updated though.
Simon.
ASKER
If I check in the roles what should show for the mailbox role? Does it say "Mailbox Role"?
Sorry for the stupid questions.
Sorry for the stupid questions.
When you look in EMC, under Server config it will list all of the server in your org, along with the roles that they have.
Simon.
Simon.
ASKER
Ok thanks. I'm going to try it tonight. Will get back to you tomorrow.
Thanks for all the help.
Brian
Thanks for all the help.
Brian
ASKER
The install failed. See attached. Any clue what I did wrong?
Screen-Shot-2014-01-15-at-10.06..png
Screen-Shot-2014-01-15-at-10.06..png
ASKER
I just checked the address book and it looks like it is working again but I think I should upgrade to SP3 so I have the latest version of 2010. how do you feel about exchange 2013?
ASKER CERTIFIED SOLUTION
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ASKER
Thanks!
You should update to Exchange 2010 SP3 with the latest rollup - that resolves a lot of errors around OWA.
Simon.