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Exchange 2010 VM Outlook 2010 Not Updating Inbox

Posted on 2014-01-10
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Last Modified: 2014-01-15
Hello -

I have a VM with Exchange 2010 on it. 30 GB of RAM and HDD space is fine. Right now, it is sitting at 28.6GB of RAM being used. We have a big environment and soon going to Office365.

Regardless, I have about two to three users where their inbox won't update unless they tell it to do so automatically. This is a new issue. One user's inbox would not update unless we said "Update Folder." Not sure if I need to delete the OST on their desktop and setup their profile again? Exchange issue? We are running in Cached mode, too.

Thanks,
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Question by:ryanbarnes86
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3 Comments
 
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Expert Comment

by:Stelian Stan
ID: 39771576
Because is not happening to all users is not a server problem. I would recreate that user's Outlook profile.
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Accepted Solution

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ryanbarnes86 earned 0 total points
ID: 39771583
Thanks... I went under File --> Options --> Advanced --> Send/Receive --> Unchecked under "All Accounts" the Send Receive option for every 30 minutes. test email came through right away.
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Author Closing Comment

by:ryanbarnes86
ID: 39781804
The previous user said recreate the profile which didn't help. My solution worked.
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