Solved

Cannot print to Kyocera printer from some workstations but can from others.

Posted on 2014-01-10
4
559 Views
Last Modified: 2014-02-08
Customer has a Kyocera KM-4850W wide format printer. Small business server 2k3 and 5 workstations print to it. I am replacing the server and 4 of the workstations. I install the print drivers on the new workstations and server and can see the printer with no problem however I cannot print from the new workstations. I can use connect a new workstation to the printer shared on the 2k3 server or the old workstation that is not being replaced and print with no problem that way but not if I connect directly to the printer itself. Has anyone ran across this before? I have already verified security and there is no vlan issues.
0
Comment
Question by:D1TS
  • 2
4 Comments
 
LVL 38

Accepted Solution

by:
Herman D'Hondt earned 500 total points
ID: 39773086
How do you connect "directly to the printer"?. Do you use USB or network for it? If network, do you create a Standard TCP/IP port for the printer, or what do you do?

Also, what do you mean by "cannot print"? What happens when you try, any error messages on PC or printer?
0
 
LVL 21

Expert Comment

by:wyliecoyoteuk
ID: 39774591
I would check the port settings on the machines that work.
Some printers use a non standard port number. E.g. 10001 instead of the default 9001
0
 
LVL 12

Expert Comment

by:Sandeep
ID: 39776290
Just make sure you are providing the correct set of drivers for the printer. If your print server is Windows 2003 server then you must have installed drivers compatible to that OS. But at the same time we need to make sure Drivers need to make available according to Client OS. If you have got Windows 7/Vista or 8 with 32 bit or 64 bit OS then you have to provide those drivers as additional set of drivers on Windows 2003 Server. Refer below link to give some guidance.

http://technet.microsoft.com/en-us/library/cc732946.aspx
0
 
LVL 38

Expert Comment

by:Herman D'Hondt
ID: 39843858
Hi D1TS
Thanks for the points, but what was the solution? I assume one of my questions pointed you in the right direction, but what was it?
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

This seems to be a very common error related to the Samsung printer driver. First, this is the error we're talking about: Log: System Type: Error Event: 7000 Agent Time: 3:37:24 am 22-Apr-09 Event Time: 6:07:24 pm 21-Apr-09 UTC Source: Se…
Causes of paper jams:The following are the main causes of paper jams. Guides:If the guides for the paper are not set correctly they may cause the paper to enter at an angle. You should ensure that the guides are set correctly for the paper type a…
Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now