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Watchguard VPN Accessing Shares Windows 2003/2008

Posted on 2014-01-10
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Last Modified: 2016-05-15
Hey peeps,
Our Watchguard Firebox firewall is setup with local VPN users. So the watchguard is handling the VPN authentication using it's local database (not windows). Their are choices for LDAP and Active Directory. Normally the VPN works and users can access \\serverA\share using their laptops at home.

One thing we are noticing is that users aren't able to access the folders on the servers with their laptops at home when they are logged into their PC at work and have a server share open. They get an error or username/password prompt when they try and access \\server\share and it won't let them on.

Once the user logs off their PC at work, then tries to access it on their laptop at home, it works fine.

Is this typical behavior for VPN? Would changing to LDAP or Active Directory authentication on the watchguard solve this?

Laptops are Windows 7 Pro
Servers are Windows Server 2003/2008/2008 R2

Thanks in advance.
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Question by:NetAdmin2436
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6 Comments
 
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Author Comment

by:NetAdmin2436
ID: 39772486
Perhaps my servers just need a reboot or a swift kick. I'm gonna bounce the servers over the weekend and see if that helps.
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by:ktaczala
ktaczala earned 2000 total points
ID: 39772916
Do you have a policy enforcing only one login for each user?
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NetAdmin2436 earned 0 total points
ID: 39816165
Update - One thing I noticed is that a prior admin has setup a VPN connection on the PC's. Long story, but a few of these PC's used to be in a separate building and connected via VPN. So I deleted the VPN connection on the PC's. I haven't heard any feedback yet, but I'm sure that was at least part of the issue.
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LVL 12

Author Comment

by:NetAdmin2436
ID: 39816173
Where would that policy enforcing one login be located?

I don't believe we have anything like that, because I can log into multiple computers at the same time and access the same folder on the network with no error.
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Expert Comment

by:ktaczala
ID: 39816325
That would be a windows server policy.  I thinks there's one that pertains to remote users.  Can't check right now.
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Author Closing Comment

by:NetAdmin2436
ID: 41595336
Sorry for the 2 year delay. I literally have not logged onto EE in that long. If I recall correctly, the issue went away after I deleted the windows VPN connection on the office PC. Awarding points...
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