Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Can't Print from Outlook 2003

Posted on 2014-01-10
2
41 Views
Last Modified: 2016-06-01
Hello,
typical user can't print standard email from Outlook 2003 sp3.  If they open Word and print a normal document from that, its fine and it will queue up in the printer queue.  Nothing queues if you try to print from OUtlook.  The user will get a flash on screen that something is printing but nothing hits the queue.  All users on this terminal server have the same issue.  As an administrator, I can print fine.  I tried to create that Fonts folder in their root directory, but it didn't help matters.  Let me know that you think.  Thanks.

Pete
0
Comment
Question by:sndmnsix
2 Comments
 

Accepted Solution

by:
sndmnsix earned 0 total points
ID: 39772645
I initially had been receiving this error but this popup error eventually stopped :

line:   2053
char: 1
error: the system cannot find the file specified
code: 0
URL:  reg://ieframe.dll/preview.js

Still couldn't print anyway.  Nothing would go to the shared printer queue.  


I tried this today and it worked :)

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Printing

Create a DWORD and name it "Force RTF Printing" (without the ") and give it the value 1 (hex).

You have to do this for all users.  So for each TS profile I had to make this adjustment.  It was a pain but I did it because I was desperate.  Not sure if this was the best way to fix this but for the time being, I'll take what I can get.
0

Featured Post

Networking for the Cloud Era

Join Microsoft and Riverbed for a discussion and demonstration of enhancements to SteelConnect:
-One-click orchestration and cloud connectivity in Azure environments
-Tight integration of SD-WAN and WAN optimization capabilities
-Scalability and resiliency equal to a data center

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Outlook Free & Paid Tools
If you don't know how to downgrade, my instructions below should be helpful.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question