Solved

Can't Print from Outlook 2003

Posted on 2014-01-10
2
49 Views
Last Modified: 2016-06-01
Hello,
typical user can't print standard email from Outlook 2003 sp3.  If they open Word and print a normal document from that, its fine and it will queue up in the printer queue.  Nothing queues if you try to print from OUtlook.  The user will get a flash on screen that something is printing but nothing hits the queue.  All users on this terminal server have the same issue.  As an administrator, I can print fine.  I tried to create that Fonts folder in their root directory, but it didn't help matters.  Let me know that you think.  Thanks.

Pete
0
Comment
Question by:sndmnsix
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 

Accepted Solution

by:
sndmnsix earned 0 total points
ID: 39772645
I initially had been receiving this error but this popup error eventually stopped :

line:   2053
char: 1
error: the system cannot find the file specified
code: 0
URL:  reg://ieframe.dll/preview.js

Still couldn't print anyway.  Nothing would go to the shared printer queue.  


I tried this today and it worked :)

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Printing

Create a DWORD and name it "Force RTF Printing" (without the ") and give it the value 1 (hex).

You have to do this for all users.  So for each TS profile I had to make this adjustment.  It was a pain but I did it because I was desperate.  Not sure if this was the best way to fix this but for the time being, I'll take what I can get.
0

Featured Post

Visualize your virtual and backup environments

Create well-organized and polished visualizations of your virtual and backup environments when planning VMware vSphere, Microsoft Hyper-V or Veeam deployments. It helps you to gain better visibility and valuable business insights.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Find out what you should include to make the best professional email signature for your organization.
You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question