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Room Resource Calendar No Longer Auto-Accepts Bookings From Outlook 2010/2013

Posted on 2014-01-10
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Last Modified: 2014-01-16
We have recently encountered a very curious issue - we have a conference room here that has it's own Outlook Calendar (Conference Room 1) and some users who have upgraded their Office versions to 2010 and 2013 now no longer have their meeting invitations auto-accepted by the Conf. Room calendar.  It sits there "grayed out" (not accepted) and is tentative.  The problem is that now that meeting schedule can be overwritten by someone else as it is only tentative.  Outlook 2007 users continue to have their bookings auto-accepted just fine.

Has anyone seen this before?  I have looked around for an MS fix but there doesn't seem to be one.

Any help would be greatly appreciated!

Thanks,
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Question by:Bryan_W_Steven
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Expert Comment

by:DMTechGrooup
ID: 39775287
Which exchange version are you using?
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Author Comment

by:Bryan_W_Steven
ID: 39780126
Exchange 2007 and a mixed client environment of 2007, 2010 and 2013

2007 clients appear to work (fully accepted) but not 2010 and 2013 (tentative).  Strangely enough, if you cancel a meeting (2010/2013) the calendar accepts the cancelation, but does not remove it from the calendar.  It seems as if the 2010 and 2013 client updates are always 1-step behind what they should be for the calendar resources.
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DMTechGrooup earned 2000 total points
ID: 39781060
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Author Closing Comment

by:Bryan_W_Steven
ID: 39786044
That's it - thank you!
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