• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1210
  • Last Modified:

Cisco SG500X not listing and detecting SFP port 3 and 4

Hi Guys,

We have bought a Cisco small business SG500X and its working great, but we have a question regarding its 3rd and 4th port (SFP) that are not working as the others.

If you do a "show running-config" or "show interfaces" these ports are not listed. I have tried to put a gbic on those ports, and I can see that its up from the switch, but if I do,
"show interfaces status TengigabitEthernet 1/1/3" it says its not present,

br-spo-cbo-acc14#show interfaces status TengigabitEthernet 1/1/3
Flow Link Back Mdix
Port Type Duplex Speed Neg ctrl State Pressure Mode
-------- ------------ ------ ----- -------- ---- ----------- -------- -------
te1/1/3 -- -- -- -- -- Not Present -- --

Anyone have an idea if I need to enable anything on the switch configuration to be able to use those ports ?

Thanks.
0
maxihost
Asked:
maxihost
  • 3
1 Solution
 
giltjrCommented:
Which gbic did you put in?

Are the other 10 Gig ports working?

Any errors in the log?
0
 
Craig BeckCommented:
Can you post show ver and show inventory while the SFP is inserted?
0
 
maxihostAuthor Commented:
giltjr: is a LX gbic,  it's work in another Sg switch.

craigbeck:

show ver
br-spo-cbo-acc14#show ver

       Unit             SW version         Boot version         HW version
------------------- ------------------- ------------------- -------------------
         1               1.2.0.97            1.2.0.12               V01

Open in new window

In this switch haven't show inventory but with web gui management i can't see XG3 and XG4 (TenGigabit interface)... I think this XG3/4 are to Stacking ports, aren't ?
Check out the image: https://www.dropbox.com/s/tchhbg9gqb48bwo/sg500xed.png
0
 
maxihostAuthor Commented:
We had to enable that interface.
0
 
maxihostAuthor Commented:
Found my own solution.
0

Featured Post

Hire Technology Freelancers with Gigs

Work with freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely, and get projects done right.

  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now