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troptech1
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Server 2012 RDP printing not working

I have a 2012 server running RDP services remote users login and they see there redirected printer but when they send a job nothing prints and Queue stays at 0 jobs like vanishes and no errors in event mgr

is it Possible be cause I am not using standard 3389 port I have changed it to 4389 do I need to do something different to print ??
Please help I am desperate
Microsoft Legacy OS

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troptech1

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
Miftaul H

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troptech1

ASKER
Thank you so much for the response How do I disable Easy Print and to answer your Question I am not using on Purpose or to my knowledge where should I look ??
John
troptech1

ASKER
After looking at Properties of Redirected Printer under Advance it does say Easy Print how to I deactivate that and use conventional drivers right now it is greyed out ??
SOLUTION
lruiz52

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troptech1

ASKER
Thank you that Worked
Really appreciate your expertise
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troptech1

ASKER
I've requested that this question be closed as follows:

Accepted answer: 0 points for troptech1's comment #a39773915

for the following reason:

last solution fixed my problem
lruiz52

I'm glad your issue is resolved, remember to assign points accordingly.
Miftaul H

What is the accepted answer, its confusing.
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troptech1

ASKER
FINAL SOLOUTION
I disabled EASY print and USED conventional Redirection and Driver Method that I was familiar with on OLDER server operating Systems I also had to assing rights to windows/system32/spool for my users
troptech1

ASKER
This was Final Solution
Miftaul H

I was the first requesting you to disable the Easy Print.
Thanks anyway.
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troptech1

ASKER
I Apologize I just looked back let me try to change that
troptech1

ASKER
thank you
troptech1

ASKER
FINAL SOLOUTION
I disabled EASY print and USED conventional Redirection and Driver Method that I was familiar with on OLDER server operating Systems I also had to assing rights to windows/system32/spool for my users
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lruiz52

NOT COOL!!!

did you use the link I provided on how to disable easy print? If you did points should have at least been split.
troptech1

ASKER
Man you are right let me try to fix this mess
sorry I did not realize 2 people were helping
troptech1

ASKER
I need to split points here please reopen question
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troptech1

ASKER
Sorry for mess up on points thank you all for your help