Link to home
Start Free TrialLog in
Avatar of jaybird10
jaybird10

asked on

possible to save cryptolocker scrambled files?

got the virus and cleaned it up, but the files are destroyed. anything out there help us resurrect the files?
Avatar of Steven Harris
Steven Harris
Flag of United States of America image

Backups.

The only way to get rid of it is to scrub your HDD.
Avatar of Member_2_276102
Member_2_276102

You can always pay the ransom. That's been the common solution, AFAIK.

Tom
Avatar of McKnife
> You can always pay the ransom. That's been the common solution, AFAIK.
Maybe. But not after deleting the infected files, at least the virus info screen claims that the key will be destroyed if you delete the virus.
ASKER CERTIFIED SOLUTION
Avatar of Robert Retzer
Robert Retzer
Flag of Canada image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial