Windows 7 Home Premium Activation

Had to reinstall Windows 7 Home Premium at home.  Put in the key that the computer came with.  But, it is not being accepted.  The option to activate by phone calling Microsoft is not presented.  Only a help screen is given that is worthless.  Anyone has a recommendation to be able to call Microsoft to activate it?  thanks a bunch for any recommendations.
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losgadasAsked:
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*** Hopeleonie ***Connect With a Mentor IT ManagerCommented:
Did you reinstall the OS with the DVD you got from the manufacturer (OEM)? Or did you use another medium?
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losgadasAuthor Commented:
downloaded it from the internet.
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losgadasAuthor Commented:
Microsoft website.
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☠ MASQ ☠Connect With a Mentor Commented:
Are you using the MSDN or TechNet copy or the image on Digital River?

If you're activating with a CoA Product Key you should use the System Manufacturer's reinstallation media or recovery partition rather than a subscription image
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rindiCommented:
Order recovery media from the PC's manufacturer. It should cost far less than a new copy of the OS. Besides that, it should already be activated.
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Don ThomsonConnect With a Mentor Commented:
If your PC is less than 2-3 years old then there should be a recovery partition on the hard drive. Easiest way to tell is to put the drive in another PC and look at tit under storage devices.

I would check with the PC manufacturer to see how to activate the recovery partition if there is one present.

Downloading the windows from the Internet is fine if you have a retail version - then you just have to put in the key that is attached to the case.  If it's an OEM version - you do have to use the manufacturers CD/DVD  as it will have all the drivers already in it. Also - many of the OEM versions are pre- activated with the correct key already imbedded into the files
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jcimarronCommented:
losgadas--
You said the option to activate by phone is not presented.  Are you using the procedure here?
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/Windows_7/Q_28336521.html

If still no telephone number try this route
http://support.microsoft.com/contactus/?ws=support
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Darr247Commented:
What kind of computer is it?

Legacy manufacturers like Dell, HP, IBM, Gateway, et al, almost always sell their computers with OEM versions of the operating system that self validate at every bootup, using System Locked Pre-installation via the SLIC table in the computer's BIOS.  

THAT is why experts are telling you to get an installation DVD from the manufacturer, because that will have the manufacturer's product key already in the unattand.xml file, as well as the certificate files needed for the SLP activation to work in conjunction with the SLIC table in BIOS.
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losgadasAuthor Commented:
Thanks so much.  There was a hidden partition on the pc with the recovery image on it.  Was able to restore it from there.
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