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GPO to append safe sender list does not work for Outlook

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Last Modified: 2014-01-17
Hi team,

We do have a GPO that currently imports a safe sender list into User's junk folder in Outlook. This GPO has been in place for a while, but suddenly the safe sender list are not added to user's email

There is a logon script under User configuration that basically runs the “import_registry.bat” file for a user at logon.

From that I can see this batch file basically imports the contents of “JunkMailImportLists.reg” file located in \\domain\sysvol\domain\Policies\{xxxxxxxxxxxxxxxxxx}\User\Scripts\Logon into the HKCU.

As per attached screenshoot. This is the registry entry we are applying in the GPO. Currently it only does Outlook 2007,

To make it work for other versions of outlook [2010,2013], we have added he necessary subkeys:

HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\1x.0\Outlook\Options\Mail
Note The 1x.0 placeholder represents your version of Outlook (11.0 = Outlook 2003, 12.0 = Outlook 2007, 14.0 = Outlook 2010, and 15.0 = Outlook 2013).

The GPO works in a sense that the registry keys are created under HKCU, however the safe sender list is not under junk’s email folder

Any ideas why outlook is not importing the safe sender list?

As per link below,

Reg keys come thru to machines with gp but when I open Outlook 2010/2013  the junkmailimportlists value is set to zero. Where's the catch

http://social.technet.microsoft.com/Forums/exchange/en-US/3d3abee5-ebf2-4dae-9f48-300b93af07c8/gpo-to-append-to-safe-senders-need-two-extra-registry-keys?forum=exchangesvrclientslegacy

Our exchange environment as per below

2 CAS/HUB Exchange 2010 SP3 running Windows 2008 R2 latest updates , one for each datacenter

2 MBX in a DAG Exchange 2010 SP3, running Windows 2008 R2. One mailbox server for each datacenter

All VMs resides on a hyperV host, no performance issues, and users run Outlook 2010/2013 Windows 7/8. Domain Forest functional level Windows 2008 R2
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