Solved

CCM services won't start after a DSR restore . what is the correct procedure to have a succesfull restore ?

Posted on 2014-01-12
5
965 Views
Last Modified: 2014-01-15
i'm trying to restore my current Call manager server 8.0 to a Virtual machine in vmware.
I'm using Vmware 5.1 that i obtained from Cisco and use the correct OVAs. When i first install the CCM server on a Vm everything goes well , im able to get to the web interface and its ready to be configured . When i do a restore of my current server to the new VM the restore completes and when the system reboots all services are stuck on starting .....If i reboot again same thing happens , i have tried to redo the process several times and i get the same result can you guys help me out and get this resolve please ???
0
Comment
Question by:Netgeek4
  • 3
  • 2
5 Comments
 
LVL 20

Expert Comment

by:José Méndez
ID: 39777253
2 things:

did you create the virtual machine with the exact same hostname and IP address as before? hostnames are case sensitive in this particular scenario.

did you upload the necessary licenses?
0
 

Author Comment

by:Netgeek4
ID: 39777947
same name but not the same Ip's because its being done at a different site .

no the new license files have not been uploaded , do these licenses need to be uploaded for this to happen ?
0
 
LVL 20

Accepted Solution

by:
José Méndez earned 500 total points
ID: 39778975
Ok the first thing:

When you restore your data, the hostname, server IP address, and the deployment type must be the same as it was during the backup. DRS does not restore across different hostnames, IP addresses and deployment types.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/drs/8_6_1/drsag861.html#wp42275

Think once you fix that part, you'll be looking better and we can discuss the licenses.
0
 

Author Closing Comment

by:Netgeek4
ID: 39783271
thanks for your help i created a environment to be able to use the same Ip's and the restore worked and all services worked at reboot , it fixed all the issues i was facing ....thanks

btw i also uploaded the lic file withthe new mac
0
 
LVL 20

Expert Comment

by:José Méndez
ID: 39783388
Happy to hear that
0

Featured Post

Courses: Start Training Online With Pros, Today

Brush up on the basics or master the advanced techniques required to earn essential industry certifications, with Courses. Enroll in a course and start learning today. Training topics range from Android App Dev to the Xen Virtualization Platform.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
VOIP on Smartphones 5 70
Excel file corrupted. 13 57
Free software for server 2012 backup iperiusbackup clonezilla 3 108
spam block versus full block 2 31
I recently purchased a Bluetooth headset called the Music Jogger (model BSH10). The control buttons on it look like this: One of my goals is to use it as the microphone and speakers for Skype calls. In that respect, it works well. However, I …
Facing problems with you memory card? Cannot access your memory card? All stored data, images, videos are lost? If these are your questions...than this small article might help you out in retrieving your lost or inaccessible data.
This tutorial will show how to configure a single USB drive with a separate folder for each day of the week. This will allow each of the backups to be kept separate preventing the previous day’s backup from being overwritten. The USB drive must be s…
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now