Aditya Arora
asked on
Synchronization Log
Hello,
One of our user is getting the below message every min. It not showing in inbox but show in unread mails search folder
Synchronization Log:-
15:46:16 Synchronizer Version 14.0.6131
15:46:16 Synchronizing Mailbox 'USER NAME'
15:46:16 Synchronizing local changes in folder 'Deleted Items'
15:46:16 Uploading to server 'XXXXXXXXXXX'
15:46:16 Synchronization of some deletions failed.
15:46:16 [0-130]
15:46:16 1 item(s) deleted in online folder
15:46:16 Done
Please advise.
One of our user is getting the below message every min. It not showing in inbox but show in unread mails search folder
Synchronization Log:-
15:46:16 Synchronizer Version 14.0.6131
15:46:16 Synchronizing Mailbox 'USER NAME'
15:46:16 Synchronizing local changes in folder 'Deleted Items'
15:46:16 Uploading to server 'XXXXXXXXXXX'
15:46:16 Synchronization of some deletions failed.
15:46:16 [0-130]
15:46:16 1 item(s) deleted in online folder
15:46:16 Done
Please advise.
SOLUTION
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According to http://support.microsoft.com/kb/2606009 , Microsoft is researching the issue (but no fix for that up to this point) .
As vSolutionsIt suggested try that as you can at least not see the message.
As vSolutionsIt suggested try that as you can at least not see the message.
ASKER
@vSolutionsIt if i disable Cached Exchange Mode what will it effects on my outlook.
No. It wont much. I have asked to enable it again after renaming the existing ost files.
ASKER
okay i misread your answer i only Disable the Cached Exchange mode. what will be its effect. if i only disable it.
Go through this article. It will help you understand what exactly outlook cache mode does.
http://office.microsoft.com/en-in/outlook-help/about-cached-exchange-mode-HP001000067.aspx
http://office.microsoft.com/en-in/outlook-help/about-cached-exchange-mode-HP001000067.aspx
Uncheck below option if you are using Outlook 2010
Click File -> Options -> Advanced, Clear the Enable troubleshooting logging check box, and then click OK
Also try to modify below registry settings
HKEY_CURRENT_USER\ Software\Microsoft\Office\ 14.0\Outlo ok\Options
DWORD: EnableConflictLogging
Values:
0 = Never save Modification Resolution logs
1 = Always save Modification Resolution logs
2 = Save Modification Resolution logs when a "critical conflict" occurs
Click File -> Options -> Advanced, Clear the Enable troubleshooting logging check box, and then click OK
Also try to modify below registry settings
HKEY_CURRENT_USER\ Software\Microsoft\Office\
DWORD: EnableConflictLogging
Values:
0 = Never save Modification Resolution logs
1 = Always save Modification Resolution logs
2 = Save Modification Resolution logs when a "critical conflict" occurs
ASKER CERTIFIED SOLUTION
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ASKER
Thanks for your help. Editing search folder works for me. Now no unread Syn log error :)
Microsoft is discussing about this issue in the following article and they have not provided any fix to this problem since April 19, 2013. It could be safe to ignore this error if there isn't any problem in deleting items. If there is problem in deleting items from the mailbox, you could try deleting items from OWA.
http://support.microsoft.com/kb/2606009
You could try creating a new outlook profile or moving mailbox to a different mailbox database.