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Exchange Small Business Server 2003 Webmail Login

Hi all Having some issues logging on to Webmail, we can get the Login Page then we enter credentials

then we get the website Cannot Display The page

HTTP 500 internal Server Error

Any Help Much Appreciated

John
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pepps11976
Asked:
pepps11976
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1 Solution
 
Dirk MareSystems Engineer (Acting IT Manager)Commented:
Can we get more info,

1. Are you trying to access the website internally or from an external source?
2. Was it working previously?
3. Is it only OWA that is not working, is Activesync working?
4. Have you tried resetting IIS?
5. Have you tried testing with  https://testconnectivity.microsoft.com/

DirkMare
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pepps11976Author Commented:
It was working I have since restarted Exchnage Services and it would seem I can login but if I try a different user then that still gives the error.

This is both internal and external

I have tried restarting IIS
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Dirk MareSystems Engineer (Acting IT Manager)Commented:
Exchange logs?

If your account is working and another account is not..

Make sure its not related to Security permissions.
Check the users security permissions under user properties in Active Directory Users and Computers. Test on another account, "apply default permissions" under advanced options.

Another thing to check.
Make sure in Active Directory Users and Computers under Accounts Tab that "Log on To" is not configured. Default is All Computers

DirkMare
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Dirk MareSystems Engineer (Acting IT Manager)Commented:
Have a look at the following link, if its none of the above its IIS.

http://support.microsoft.com/kb/301428

Try logging in directly into OWA from the SBS server it will give you detailed error information.

DirkMare
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pepps11976Author Commented:
Yes my account is working the other is not

I have checked the Log On To that's fine everything in their account seems to be ok , nothing has changed this only just seems to have happened

John
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Dirk MareSystems Engineer (Acting IT Manager)Commented:
does the user have the correct certificates?

DirkMare
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ITConnectionCommented:
Have you checked the logs?  I'm guessing we will get more information from the Application or System logs.
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pepps11976Author Commented:
ok can you direct me to the log location
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ITConnectionCommented:
I would just check Event Viewer.  Try and log into the webmail and see if an event is logged in either Application or System logs.  Take note of the time that you tried to log in so you can easily find if an event is logged.
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