asked on

Exchange Small Business Server 2003 Webmail Login

Hi all Having some issues logging on to Webmail, we can get the Login Page then we enter credentials

then we get the website Cannot Display The page

HTTP 500 internal Server Error

Any Help Much Appreciated

John

Dirk Mare

Can we get more info,

1. Are you trying to access the website internally or from an external source?
2. Was it working previously?
3. Is it only OWA that is not working, is Activesync working?
4. Have you tried resetting IIS?
5. Have you tried testing with https://testconnectivity.microsoft.com/

DirkMare

pepps11976

ASKER

It was working I have since restarted Exchnage Services and it would seem I can login but if I try a different user then that still gives the error.

This is both internal and external

I have tried restarting IIS

Dirk Mare

Exchange logs?

If your account is working and another account is not..

Make sure its not related to Security permissions.
Check the users security permissions under user properties in Active Directory Users and Computers. Test on another account, "apply default permissions" under advanced options.

Another thing to check.
Make sure in Active Directory Users and Computers under Accounts Tab that "Log on To" is not configured. Default is All Computers

DirkMare

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Dirk Mare

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pepps11976

ASKER

Yes my account is working the other is not

I have checked the Log On To that's fine everything in their account seems to be ok , nothing has changed this only just seems to have happened

John

Dirk Mare

does the user have the correct certificates?

DirkMare

ITConnection

Have you checked the logs? I'm guessing we will get more information from the Application or System logs.

pepps11976

ASKER

ok can you direct me to the log location

ITConnection

I would just check Event Viewer. Try and log into the webmail and see if an event is logged in either Application or System logs. Take note of the time that you tried to log in so you can easily find if an event is logged.