Avatar of tangot2
tangot2Flag for United States of America asked on

Home Router Trouble

The oddest thing.  My daughter lives in an apartment and has an internet provider that works.  When she plugs in her PC it gets a public IP address.  The access point has only one port and other than the AP handing out a public IP address, so far so good.  She bought a Belkin wireless AP.  Plugged it in and it didn’t work.  Different cables, different ports, crossover to WAN port, crossover to LAN port –nothing.  Wireless can connect wirelessly but no way out to the internet.  So, I bring the Belkin to my house with ATT AP.  Plug in the Belkin with no configuration and it works just like it is supposed to.  I connect with my iPhones/Pads, get to the internet through a private IP address provided by the Belkin through DHCP.  Plug in my PC all of the LAN ports one at a time, just perfect.  I configure the AP giving it a better password, DHCP range etc.  Worked great.  Wrapped it up with the same wires and took it back to her apartment.  It’s the same as before.  Does not work.  What am I missing?
Personal ElectronicsNetworking Hardware-Other

Avatar of undefined
Last Comment
tangot2

8/22/2022 - Mon
SOLUTION
jhyiesla

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
ASKER CERTIFIED SOLUTION
Akinsd

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
jhyiesla

I was making an assumption that the asker was calling whatever device his ISP gave him an AP since that was his terminology. While more likely it's a cable modem or whatever device Uverse uses.
ASKER
tangot2

Thanks.  We did reboot.  It is a cable modem.  I don't think it saved the MAC address as her PC connected and then I used my laptop and it connected.  It just seems that it will not NAT on the WAN side at her apartment but it will at my house!  Crazy.  Is there a setting in a vendors cable modem that prevents NAT translations to a particular device?
jhyiesla

Typically the cable modem should give a public IP to the WAN side of the AP/router and then the other side hands out local IP's to the inside devices. If it hadn't done so at your home, I'd be suspicious that DHCP isn't turned on inside the Belkin. It might still be a good idea to double-check that. You might also try a ipconfig /release and an ipconfig /renew on her computer to see if that gets the Belkin to give her an IP.
Experts Exchange has (a) saved my job multiple times, (b) saved me hours, days, and even weeks of work, and often (c) makes me look like a superhero! This place is MAGIC!
Walt Forbes
SOLUTION
Log in to continue reading
Log In
Sign up - Free for 7 days
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.
Akinsd

If it is a cable modem.

Then you need to reset the modem.
ASKER
tangot2

I will try all this, this weekend.
ASKER
tangot2

Well, we will never know.  Daughter got frustrated and threw it out.  Thanks for all your time and hints.  I'm spreading the points.
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.
ASKER
tangot2

Please remove this enquiry.