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Posted on 2014-01-13
Medium Priority
Last Modified: 2014-01-29
Citrix printers are not getting mapped for users. What policies or services should I check ?
Question by:WPincusIT
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Accepted Solution

Dirk Kotte earned 1500 total points
ID: 39778701
depending of the printers you need.
- You can map the local client printers (should be enabled by default).
- You can map selected Network-Printers per session (Sessionprinter-Mapping)
tell us more about serverversion/client/environment/printer... XenApp/XenDesktop

Author Comment

ID: 39780177
Ok that works.  Thanks

Expert Comment

ID: 39817368
To get the printers mapped from the physical Desktop they are logged on to into the xendesktop or xenapp sessions you will need to configure:

- The print driver for each printer should be  installed on the destination citrix server that the user will log on to or establish a xendesktop or xenapp sessions to.  If no driver for the printer is installed or can be installed on those server(s), then the policy for universal print driver use and mapping needs to be set. in appcenter for xenapp you will find this in the user policy under Printing. Configure the correct settings for the sub categories (client printers, driver, universal printing)

 - Ensure you configure the "Printer auto creation event log preference" to show you more errors to start with so that you can see if the universal printer driver usage works or not - thats if you decided not to install the manufacturers driver on the xenapp/xendesktop server itself and replicate it to all the servers in the farm with the powershell command (xenapp 6) or the console (pre xenapp 6)

I Hope this help, I could not see a mention of which xenapp or xendesktop in your question so i have tried to provide an answer for both as best as I can.

in short, your answer is: in the user section of the policy and no services configuration required.

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