Posted on 2014-01-13
Last Modified: 2014-02-12
When a user try’s to launch a published Citrix app why is the user getting prompted to save the ica file.
Question by:WPincusIT
LVL 23

Assisted Solution

by:Dirk Kotte
Dirk Kotte earned 250 total points
ID: 39778724
mostly the browser-security settings.
the launch.ica file is the needed connection initiation file.
add the webpage to the trusted or intranet - zone.

Accepted Solution

ADforyou earned 250 total points
ID: 39778959
Please check the below link.

Hope it will solve the issue.

Author Comment

ID: 39780300
Ok thanks.

Expert Comment

ID: 39855449
The Citrix client version used by the user is either an old one or not a browser compatible one. Please ask the user to upgrade client to Citrix receiver and test in IE or Chrome. Apparently Mozilla does not work well with Citrix receiver. Let me know if this helps!

Featured Post

Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

After several days of searching and hunting for limited documentation, I wanted to share this guide to hopefully save someone the hassle of trying to figure this out on their own. I have tested this on Xendesktop 7.1 and PS 4.5 running simultaneous…
Exchange server is not supported in any cloud-hosted platform (other than Azure with Azure Premium Storage).
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

932 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now