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jskfanFlag for Cyprus

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Delegate help desk To unlock AD Accounts:

Delegate help desk To unlock AD Accounts:

I need to delegate Helpdesk to unlock AD account for users that have higher privileges than the Desktop users who have only Domain users privileges.

I believe this can be done through AD Delegation

Any step by step with screenshots will be vey much helpful.

Thanks
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Joseph Moody
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ASKER

when you apply the delegation at OU level, it should apply to only that OU...Correct?
but how do I verify that the Delegation was applied to only that OU...
and confirm that user group  I gave permissions to unlock account at OU1 is not able to do the same at OU2 level ?

Thanks
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ASKER

I found out checking the security tab of an OU will show if the user group I gave permission is there or not... disregard my last comment....
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ASKER

however if I open up properties of user group I gave permissions and click Advanced then select the group click Edit , next to Apply to : Descendant User objects.
it does not tell you to which OU is applied to ....
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But how do you audit the user group to which object has permissions?
when I go back to the user group  I created and gave it Delegation, I can not tell to which OU it has delegation....

Until , I go to the OU then I see the user group there under Security tab,
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ASKER

mmmm...

I realized the Delegated security group cannot unlock domain admins account..
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http://windowsitpro.com/security/q-how-can-i-delegate-right-unlock-locked-active-directory-ad-user-accounts

followed steps 1 to 9
but I could not get a domain user to unlock account of a Domain Admins user
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Thanks