Windows 7 Citrix Receiver 3.4 Missing Applications

I am not the greatest with Citrix and have a simple question. Our Citrix admin started to deploy Citrix receiver 3.4. When I right click on the receiver I only see About, Help and Exit. Why don't I see an option to log into Citrix and View my apps. Right now the only way I can view my apps is my connecting to the web interface.
LVL 20
compdigit44Asked:
Who is Participating?
 
Dirk KotteConnect With a Mentor SECommented:
as far as I know there is no dedicated web plugin like with older clients.
Receiver3.2 works with a windows where your selected apps are placed (app-store)
ReceiverEnterprise3.2 works a little bit like the old PNAgent.

But it is possible to deselect some features while installing the client.
The behaviour you described I have seen after failed installations mostly.
Best to ask your administrator how the result should work?
0
 
Dirk KotteConnect With a Mentor SECommented:
I think the client install fails. Often after upgrading an old installation.
If the install is successful you have a store you should log on, or you are asked for a store to connect to.
Receiver-enterprise should give you the option to configure the "plugins" where you can configure your server-connection.
 
Some installation options cause the behaviour you described also.
I would suggest to use the most current receiver (4.1).
0
 
compdigit44Author Commented:
Maybe I am mistake but it almost acts like the Citrix Web plug-in is the only things that was installed. Also, what do you mean by a "store"?
0
Cloud Class® Course: Microsoft Exchange Server

The MCTS: Microsoft Exchange Server 2010 certification validates your skills in supporting the maintenance and administration of the Exchange servers in an enterprise environment. Learn everything you need to know with this course.

 
joharderCommented:
I think you're referring to how Citrix client used to work years ago.  Not sure exactly which version, but it used to be that if you right clicked from the task bar, you'd see your apps there.  That's gone now.
0
 
CoralonCommented:
This is the correct behavior for Receiver 3.4.

What you want to do is right click on About, and that will bring up a dialog for the Receiver.  Once you get that, click on the word 'Advanced' and it will expand, and show you multiple options depending on which plugins you install.  

You'll see things like Online Plugin setting (which has most of what you want).  You'll have a logon option, change server option, etc.  You can also get your connection center here etc.

What you won't see your is your apps until you either login to the WI, *or* you are using the PNAgent functionality, and at that point, the icons will appear on your desktop or your start menu.  

That's one of those things that Citrix moved for no apparent reason :-\

Coralon
0
 
compdigit44Author Commented:
Thanks for the great tip!!!

The only options I have available under Advanced are Connection Center and Delete Passwords. Connection session only give me the option to control a current session nothing more...

Thanks Again
0
 
CoralonCommented:
Ok, then your online plugin definitely did not get installed (assuming you rebooted after the installation).

Uninstall your Receiver, run the cleanup utility http://support.citrix.com/article/CTX137494, and reboot.

Then go back and reinstall your Receiver.  You *may* need to use a command line to reinstall it.  
The command line I use is
CitrixReceiverEnterprise.exe /includeSSON ADDLOCAL="ReceiverInside,ICA_Client,USB,Flash,SSON,DesktopViewer" ENABLE_SSON=Yes SERVER_LOCATION="https://server.com/citrix/pnagent/config.xml" 

Open in new window


After you install, reboot, and you should see your Online Plugin in the Help | About | Advanced area.  

Coralon
0
 
compdigit44Author Commented:
Thanks I will give this a try!!!
0
 
compdigit44Author Commented:
I found out from our Citrix Admin this was by design and he only pushed out the Citrix Web client and not the PN Agent.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.