Lotus Notes Client 8.5.x and XenApp 6.5 Hang Issue
Posted on 2014-01-13
I have hit an issue and so far IBM support has not been able to help me progress the issue.
We are attempting to run notes 8.5.3 FP6 client on a XenApp 6.5 deployment. The client was installed as per the tech note they have (command line below).
setup.exe /s /v"SETMULTIUSER=1 MULTIUSERBASEDIR=Q:\!USERNAME! MULTIUSERCOMMONDIR=!SystemDrive!\Notes\Common CITRIX=1"
Here is what I know so far:
• Logon with my ID via Citrix, the client setup works and I can access email. Please note I have admin privilege with my ID
• Logon with a clone ID of a standard non-admin ID – client setup seems to complete and then the client hang indefinitely at the splash screen with the progress bar moving along with the “loading…please wait”.
So this would obviously seem to have something to do with rights, I just not sure where. I have looked to see if the notes client has any debug options to create a log – I was in hopes of find X cannot be written to, executed, or such. Anyone know of a debug option like that? Or for that matter any starting place to work thought this?