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troubleshooting Question

Outlook 2010 search not working

Avatar of nesher13
nesher13Flag for Israel asked on
OutlookWindows 7
14 Comments1 Solution916 ViewsLast Modified:
Hi folks

In workstation with Outlook 2010 instant search stopped working. Outlook is connected to the Exchange server and works in cash mode. Operating system is Windows 7 32 bit. While writing keywords to find a messages appear the picture : see Figure-1.  the number of remaining items has not changed 18 hours. I have done the following things :
In the Control panel  I chose Programs and Features->Turn windows features on or off. What I saw see Figure-2 is a function of indexing is disabled, although the standard installation windows 7 32bit  enabled. Not great retreat : apparently my colleague tried to solve this problem by different ways .
I have turn on this option. After that I did index rebuild, see figure-3 and figure-4. Then I checked the availability of the indexing database in the following folder : see Figure-5 . The values of tmp.edb and files windows.edb not changes with time.
Windows search works and even finds email messages, but inside Outlook search does not work.

Please, help me
Avatar of nesher13
nesher13Flag of Israel image

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