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Outlook 2010 search not working

Posted on 2014-01-13
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Last Modified: 2014-01-23
Hi folks

In workstation with Outlook 2010 instant search stopped working. Outlook is connected to the Exchange server and works in cash mode. Operating system is Windows 7 32 bit. While writing keywords to find a messages appear the picture : see Figure-1.  the number of remaining items has not changed 18 hours. I have done the following things :
In the Control panel  I chose Programs and Features->Turn windows features on or off. What I saw see Figure-2 is a function of indexing is disabled, although the standard installation windows 7 32bit  enabled. Not great retreat : apparently my colleague tried to solve this problem by different ways .
I have turn on this option. After that I did index rebuild, see figure-3 and figure-4. Then I checked the availability of the indexing database in the following folder : see Figure-5 . The values of tmp.edb and files windows.edb not changes with time.
Windows search works and even finds email messages, but inside Outlook search does not work.

Please, help me
Figure-1.GIF
Figure-1.GIF
Figure-2.GIF
figure-3.GIF
Figure-4.GIF
Figure-5.GIF
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Question by:nesher13
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14 Comments
 

Author Comment

by:nesher13
ID: 39777783
Not comments
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Expert Comment

by:amigan_99
ID: 39777816
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Author Comment

by:nesher13
ID: 39777880
I forgot to write that I deleted the folder:

C:\Users\xxxxx\AppData\Local\Microsoft\Outlook

 and it revived again
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Expert Comment

by:amigan_99
ID: 39777910
How does available disk space look?  I've seen indexing problems occur when a drive lacks space for creating temporary files.  Just a thought.
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Expert Comment

by:jcimarron
ID: 39778037
nesher13--
Have you rebooted since rebuilding the Outlook index?
If that does not help you may find it quickest to use Everything as a search engine for Outlook.
http://www.voidtools.com/
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Author Comment

by:nesher13
ID: 39778470
jcimarron

How can I use the the Everything program to search into Outlook  2010?
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Expert Comment

by:jcimarron
ID: 39779721
nesher13--You just run a search.  Everything will find all pertinent items on the hard drive including those in Outlook.
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Author Comment

by:nesher13
ID: 39780268
jcimarron

But this does not imply search within messages?
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Expert Comment

by:jcimarron
ID: 39780328
nesher13--I do not believe Everything will search inside messages.  But why not try it?
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Author Comment

by:nesher13
ID: 39791882
jcimarron

It does not work
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Accepted Solution

by:
nesher13 earned 0 total points
ID: 39791885
I reinstalled windows and indexing service started working normally and Instant Search also
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Author Comment

by:nesher13
ID: 39791893
The question can be considered as closed
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Expert Comment

by:amigan_99
ID: 39792966
Congrats on finding a solution that works!  Sometimes there's nothing like banging away at a problem for a while.
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Author Closing Comment

by:nesher13
ID: 39802551
Service Windows Search was stopping all the time.
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