troubleshooting Question

Outlook 2010 search not working

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nesher13Flag for Israel asked on
Windows 7Outlook
14 Comments1 Solution916 ViewsLast Modified:
Hi folks

In workstation with Outlook 2010 instant search stopped working. Outlook is connected to the Exchange server and works in cash mode. Operating system is Windows 7 32 bit. While writing keywords to find a messages appear the picture : see Figure-1.  the number of remaining items has not changed 18 hours. I have done the following things :
In the Control panel  I chose Programs and Features->Turn windows features on or off. What I saw see Figure-2 is a function of indexing is disabled, although the standard installation windows 7 32bit  enabled. Not great retreat : apparently my colleague tried to solve this problem by different ways .
I have turn on this option. After that I did index rebuild, see figure-3 and figure-4. Then I checked the availability of the indexing database in the following folder : see Figure-5 . The values of tmp.edb and files windows.edb not changes with time.
Windows search works and even finds email messages, but inside Outlook search does not work.

Please, help me
Figure-1.GIF
Figure-1.GIF
Figure-2.GIF
figure-3.GIF
Figure-4.GIF
Figure-5.GIF
ASKER CERTIFIED SOLUTION
nesher13

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