Solved

Mail from one user to my domain not being delivered by Google

Posted on 2014-01-13
2
3,435 Views
Last Modified: 2014-11-19
This is the message I am receiving from our user who is remote.  

The sender indicates that he can reach no one in my domain - but it seems to be him.  Any suggestions?


Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain outbounds9.obsmtp.com by outbounds9.obsmtp.com.

The error that the other server returned was:
550 permanent failure for one or more recipients (jegnatinsky@aaahc.org:quarantined)
0
Comment
Question by:jplack07
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 12

Accepted Solution

by:
Md. Mojahid earned 500 total points
ID: 39778335
0
 
LVL 10

Expert Comment

by:Vijaya Babu Sekar
ID: 39781692
Could you please check the domain has been listed in the block list? You may check it through below link. If listed your domain. You would need to remove the IP address of your MX record from the blocked list. Thanks.

mxtoolbox.com -> blocklist
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
There are times when we need to generate a report on the inbox rules, where users have set up forwarding externally in their mailbox. In this article, I will be sharing a script I wrote to generate the report in CSV format.
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Suggested Courses

635 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question