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Exchange mailbox

Posted on 2014-01-13
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Last Modified: 2014-01-27
HEllo,

I created a mailbox in Exchange 2010, AD account is robertl@xxxxxxxx.
Mailbox was getting error message regarding delivery problem. I disabled an original mailbox and created a new one with name bobl also added robertl into SMTP address (E-mail addresses), having all sorts of problems with this account. I'm not sure how to resolve it without creating a new profile.

Thank you in advance,

SW
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Question by:swolff1
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8 Comments
 
LVL 53

Assisted Solution

by:Will Szymkowski
Will Szymkowski earned 668 total points
ID: 39777954
What type of error message is the user getting? Does OWA work correctly? Does this happen for any other users? Need some more info...

Will.
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LVL 12

Assisted Solution

by:Md. Mojahid
Md. Mojahid earned 664 total points
ID: 39778331
r you able to received mail and having same problem to your all user? you should check send connector setting also.
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LVL 31

Assisted Solution

by:Gareth Gudger
Gareth Gudger earned 668 total points
ID: 39778422
Can the user send a message to themselves?
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Author Comment

by:swolff1
ID: 39782896
He is the only user with a problem.
OWA works fine!!
 He can send email to himself.

Here is Outlook error message
Task 'Outlook-Receiving'   reported error (0x8004010F): 'OUtlook data file cannot be accessed.'

Thanks again.
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LVL 31

Expert Comment

by:Gareth Gudger
ID: 39783256
0
 

Accepted Solution

by:
swolff1 earned 0 total points
ID: 39801227
Thank you everyone for your recommendations. I re-imaged a notebook, reconnected an existing mailbox....and looks like problem was solved.
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Author Closing Comment

by:swolff1
ID: 39811512
Idea to check OWA for functionality, helped me realize that it is a local problem, since it worked correctly.  Thank you.
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