Move/copy contacts folder from user to Public Folders - Exchange 2013

Posted on 2014-01-13
Last Modified: 2014-01-28
I upgraded from Exchange 2007 to Exchange 2013 and migrated public folders.  Permissions on public folders were lost (known issue to Microsoft).  I gave a user "Owner" permissions on the root of Public Folders.  She has a Contacts folder in her personal mailbox that needs to be moved or copied to Public Folders.

She can create a new folder under "All Public Folders."  However, when she or I attempt to move her existing Contacts folder under "All Public Folders," we get an error that states "Items cannot be created in the root of Public Folders."

I read the "Additional Permissions" area of this article:

After reading the above, I performed the steps in this article:

Before and after the above, same problem.

Because a folder CAN indeed be created in All Public Folders, but not moved there from a user's contacts, I'm not sure what the problem is.

I either need to be able to move the folders, or just create them and copy/paste the members.  However, I ALSO cannot find a way to copy/paste the members of a contacts group.  They can be selected by Shift-Click, but upon right-clicking after selection nothing happens, nor does Ctrl-C/Ctrl-V work.

She could manually add all the members to the new folder, but there are several of these to manage, and moving the folders would be much more efficient.
Question by:sksaathoff
1 Comment
LVL 63

Accepted Solution

Simon Butler (Sembee) earned 500 total points
ID: 39778872
You cannot copy a folder from a mailbox in to Public Folders.
You need to move the content - which is very easy to do. However I do find that changing the view to Category makes moving the content easier.

CTRL-C/CTRL-V should work - I would check the permissions to start with. If you right click on the folder and then choose Permissions it will show the permissions the user has. If they are an owner then they will see all of the permissions, not just their own.


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