Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17


Move/copy contacts folder from user to Public Folders - Exchange 2013

Posted on 2014-01-13
Medium Priority
Last Modified: 2014-01-28
I upgraded from Exchange 2007 to Exchange 2013 and migrated public folders.  Permissions on public folders were lost (known issue to Microsoft).  I gave a user "Owner" permissions on the root of Public Folders.  She has a Contacts folder in her personal mailbox that needs to be moved or copied to Public Folders.

She can create a new folder under "All Public Folders."  However, when she or I attempt to move her existing Contacts folder under "All Public Folders," we get an error that states "Items cannot be created in the root of Public Folders."

I read the "Additional Permissions" area of this article:

After reading the above, I performed the steps in this article:

Before and after the above, same problem.

Because a folder CAN indeed be created in All Public Folders, but not moved there from a user's contacts, I'm not sure what the problem is.

I either need to be able to move the folders, or just create them and copy/paste the members.  However, I ALSO cannot find a way to copy/paste the members of a contacts group.  They can be selected by Shift-Click, but upon right-clicking after selection nothing happens, nor does Ctrl-C/Ctrl-V work.

She could manually add all the members to the new folder, but there are several of these to manage, and moving the folders would be much more efficient.
Question by:sksaathoff
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
LVL 63

Accepted Solution

Simon Butler (Sembee) earned 2000 total points
ID: 39778872
You cannot copy a folder from a mailbox in to Public Folders.
You need to move the content - which is very easy to do. However I do find that changing the view to Category makes moving the content easier.

CTRL-C/CTRL-V should work - I would check the permissions to start with. If you right click on the folder and then choose Permissions it will show the permissions the user has. If they are an owner then they will see all of the permissions, not just their own.


Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Unified and professional email signatures help maintain a consistent company brand image to the outside world. This article shows how to create an email signature in Exchange Server 2010 using a transport rule and how to overcome native limitations …
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
Suggested Courses

721 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question