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DNS issue when connecting Window 7 client to sbs2003
Posted on 2014-01-13
I am getting the below error when trying to connect a windows 7 pro client to sbs2003
The domain name "LAKESHORES" might be a NetBIOS domain name. If this is the case, verify that the domain name is properly registered with WINS.
If you are certain that the name is not a NetBIOS domain name, then the following information can help you troubleshoot your DNS configuration.
The following error occurred when DNS was queried for the service location (SRV) resource record used to locate an Active Directory Domain Controller (AD DC) for domain "LAKESHORES":
The error was: "DNS name does not exist."
(error code 0x0000232B RCODE_NAME_ERROR)
The query was for the SRV record for _ldap._tcp.dc._msdcs.LAKES
Common causes of this error include the following:
- The DNS SRV records required to locate a AD DC for the domain are not registered in DNS. These records are registered with a DNS server automatically when a AD DC is added to a domain. They are updated by the AD DC at set intervals. This computer is configured to use DNS servers with the following IP addresses:
192.168.6.5
- One or more of the following zones do not include delegation to its child zone:
LAKESHORES
. (the root zone)
Can help would be appreciated
The domain name "LAKESHORES" might be a NetBIOS domain name. If this is the case, verify that the domain name is properly registered with WINS.
If you are certain that the name is not a NetBIOS domain name, then the following information can help you troubleshoot your DNS configuration.
The following error occurred when DNS was queried for the service location (SRV) resource record used to locate an Active Directory Domain Controller (AD DC) for domain "LAKESHORES":
The error was: "DNS name does not exist."
(error code 0x0000232B RCODE_NAME_ERROR)
The query was for the SRV record for _ldap._tcp.dc._msdcs.LAKES
Common causes of this error include the following:
- The DNS SRV records required to locate a AD DC for the domain are not registered in DNS. These records are registered with a DNS server automatically when a AD DC is added to a domain. They are updated by the AD DC at set intervals. This computer is configured to use DNS servers with the following IP addresses:
192.168.6.5
- One or more of the following zones do not include delegation to its child zone:
LAKESHORES
. (the root zone)
Can help would be appreciated
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15 Comments
Is this the first Windows 7 machine on the network?
Is NETLOGON service running on the DC?
Is the SBS 2003 box handling DHCP on the network?
What DNS servers is the Windows 7 box being assigned? Is the IP of the DNS server SBS 2003?
Is NETLOGON service running on the DC?
Is the SBS 2003 box handling DHCP on the network?
What DNS servers is the Windows 7 box being assigned? Is the IP of the DNS server SBS 2003?
We have 10 windows 7 machines on the network
Netlogon Service is running and have restarted to make sure all ok.
SBS 2003 Box is DHCP
DNS Windows 7 box was auto assigned to SBS2003 box - and I have also added it manually to make sure it has the sbs2003 box as DNS
Netlogon Service is running and have restarted to make sure all ok.
SBS 2003 Box is DHCP
DNS Windows 7 box was auto assigned to SBS2003 box - and I have also added it manually to make sure it has the sbs2003 box as DNS
C:\Program Files\Support Tools>dcdiag
Domain Controller Diagnosis
Performing initial setup:
Done gathering initial info.
Doing initial required tests
Testing server: Default-First-Site-Name\SE
Starting test: Connectivity
......................... SERVER1 passed test Connectivity
Doing primary tests
Testing server: Default-First-Site-Name\SE
Starting test: Replications
......................... SERVER1 passed test Replications
Starting test: NCSecDesc
......................... SERVER1 passed test NCSecDesc
Starting test: NetLogons
......................... SERVER1 passed test NetLogons
Starting test: Advertising
......................... SERVER1 passed test Advertising
Starting test: KnowsOfRoleHolders
......................... SERVER1 passed test KnowsOfRoleHolders
Starting test: RidManager
......................... SERVER1 passed test RidManager
Starting test: MachineAccount
......................... SERVER1 passed test MachineAccount
Starting test: Services
IsmServ Service is stopped on [SERVER1]
......................... SERVER1 failed test Services
Starting test: ObjectsReplicated
......................... SERVER1 passed test ObjectsReplicated
Starting test: frssysvol
......................... SERVER1 passed test frssysvol
Starting test: frsevent
......................... SERVER1 passed test frsevent
Starting test: kccevent
......................... SERVER1 passed test kccevent
Starting test: systemlog
An Error Event occured. EventID: 0x00000457
Time Generated: 01/14/2014 16:29:17
(Event String could not be retrieved)
An Error Event occured. EventID: 0x00000457
Time Generated: 01/14/2014 16:29:20
(Event String could not be retrieved)
An Error Event occured. EventID: 0xC0000021
Time Generated: 01/14/2014 16:29:30
(Event String could not be retrieved)
An Error Event occured. EventID: 0x0000165B
Time Generated: 01/14/2014 16:38:28
Event String: The session setup from computer 'SALES209' failed
An Error Event occured. EventID: 0x000016AD
Time Generated: 01/14/2014 16:42:18
Event String: The session setup from the computer SALES209
......................... SERVER1 failed test systemlog
Starting test: VerifyReferences
......................... SERVER1 passed test VerifyReferences
Running partition tests on : ForestDnsZones
Starting test: CrossRefValidation
......................... ForestDnsZones passed test CrossRefValidation
Starting test: CheckSDRefDom
......................... ForestDnsZones passed test CheckSDRefDom
Running partition tests on : DomainDnsZones
Starting test: CrossRefValidation
......................... DomainDnsZones passed test CrossRefValidation
Starting test: CheckSDRefDom
......................... DomainDnsZones passed test CheckSDRefDom
Running partition tests on : Schema
Starting test: CrossRefValidation
......................... Schema passed test CrossRefValidation
Starting test: CheckSDRefDom
......................... Schema passed test CheckSDRefDom
Running partition tests on : Configuration
Starting test: CrossRefValidation
......................... Configuration passed test CrossRefValidation
Starting test: CheckSDRefDom
......................... Configuration passed test CheckSDRefDom
Running partition tests on : lakeshores
Starting test: CrossRefValidation
......................... lakeshores passed test CrossRefValidation
Starting test: CheckSDRefDom
......................... lakeshores passed test CheckSDRefDom
Running enterprise tests on : lakeshores.local
Starting test: Intersite
......................... lakeshores.local passed test Intersite
Starting test: FsmoCheck
......................... lakeshores.local passed test FsmoCheck
C:\Program Files\Support Tools>
Domain Controller Diagnosis
Performing initial setup:
Done gathering initial info.
Doing initial required tests
Testing server: Default-First-Site-Name\SE
Starting test: Connectivity
......................... SERVER1 passed test Connectivity
Doing primary tests
Testing server: Default-First-Site-Name\SE
Starting test: Replications
......................... SERVER1 passed test Replications
Starting test: NCSecDesc
......................... SERVER1 passed test NCSecDesc
Starting test: NetLogons
......................... SERVER1 passed test NetLogons
Starting test: Advertising
......................... SERVER1 passed test Advertising
Starting test: KnowsOfRoleHolders
......................... SERVER1 passed test KnowsOfRoleHolders
Starting test: RidManager
......................... SERVER1 passed test RidManager
Starting test: MachineAccount
......................... SERVER1 passed test MachineAccount
Starting test: Services
IsmServ Service is stopped on [SERVER1]
......................... SERVER1 failed test Services
Starting test: ObjectsReplicated
......................... SERVER1 passed test ObjectsReplicated
Starting test: frssysvol
......................... SERVER1 passed test frssysvol
Starting test: frsevent
......................... SERVER1 passed test frsevent
Starting test: kccevent
......................... SERVER1 passed test kccevent
Starting test: systemlog
An Error Event occured. EventID: 0x00000457
Time Generated: 01/14/2014 16:29:17
(Event String could not be retrieved)
An Error Event occured. EventID: 0x00000457
Time Generated: 01/14/2014 16:29:20
(Event String could not be retrieved)
An Error Event occured. EventID: 0xC0000021
Time Generated: 01/14/2014 16:29:30
(Event String could not be retrieved)
An Error Event occured. EventID: 0x0000165B
Time Generated: 01/14/2014 16:38:28
Event String: The session setup from computer 'SALES209' failed
An Error Event occured. EventID: 0x000016AD
Time Generated: 01/14/2014 16:42:18
Event String: The session setup from the computer SALES209
......................... SERVER1 failed test systemlog
Starting test: VerifyReferences
......................... SERVER1 passed test VerifyReferences
Running partition tests on : ForestDnsZones
Starting test: CrossRefValidation
......................... ForestDnsZones passed test CrossRefValidation
Starting test: CheckSDRefDom
......................... ForestDnsZones passed test CheckSDRefDom
Running partition tests on : DomainDnsZones
Starting test: CrossRefValidation
......................... DomainDnsZones passed test CrossRefValidation
Starting test: CheckSDRefDom
......................... DomainDnsZones passed test CheckSDRefDom
Running partition tests on : Schema
Starting test: CrossRefValidation
......................... Schema passed test CrossRefValidation
Starting test: CheckSDRefDom
......................... Schema passed test CheckSDRefDom
Running partition tests on : Configuration
Starting test: CrossRefValidation
......................... Configuration passed test CrossRefValidation
Starting test: CheckSDRefDom
......................... Configuration passed test CheckSDRefDom
Running partition tests on : lakeshores
Starting test: CrossRefValidation
......................... lakeshores passed test CrossRefValidation
Starting test: CheckSDRefDom
......................... lakeshores passed test CheckSDRefDom
Running enterprise tests on : lakeshores.local
Starting test: Intersite
......................... lakeshores.local passed test Intersite
Starting test: FsmoCheck
......................... lakeshores.local passed test FsmoCheck
C:\Program Files\Support Tools>
When trying to join the Win7 machine to the domain and you using just LAKESHORES, or, have you also tried the fully qualified domain name? Such as LAKESHORES.LOCAL or whatever your FQDN is.
I have also tried LAKESHORES.LOCAL and then get an error which say "the directory could not be found"
I have also just checked the event viewer to find the events listed above:
"The session setup from the computer %1 failed because there is no trust account in the security database for this computer. The name of the account referenced in the security database is %2."
"The session setup from the computer %1 failed because there is no trust account in the security database for this computer. The name of the account referenced in the security database is %2."
Make sure the computer account is deleted from Active Directory.
If that doesn't work or it is gone try changing the computer name.
If that doesn't work or it is gone try changing the computer name.
If you go into DNS on the SBS box....do you see _ldap._tcp.dc._msdcs.LAKES
Try running IPCONFIG /REGISTERDNS on the DC as well.
Try running IPCONFIG /REGISTERDNS on the DC as well.
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