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DNS issue when connecting Window 7 client to sbs2003

Posted on 2014-01-13
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Last Modified: 2014-01-14
I am getting the below error when trying to connect a windows 7 pro client to sbs2003

The domain name "LAKESHORES" might be a NetBIOS domain name.  If this is the case, verify that the domain name is properly registered with WINS.

If you are certain that the name is not a NetBIOS domain name, then the following information can help you troubleshoot your DNS configuration.

The following error occurred when DNS was queried for the service location (SRV) resource record used to locate an Active Directory Domain Controller (AD DC) for domain "LAKESHORES":

The error was: "DNS name does not exist."
(error code 0x0000232B RCODE_NAME_ERROR)

The query was for the SRV record for _ldap._tcp.dc._msdcs.LAKESHORES

Common causes of this error include the following:

- The DNS SRV records required to locate a AD DC for the domain are not registered in DNS. These records are registered with a DNS server automatically when a AD DC is added to a domain. They are updated by the AD DC at set intervals. This computer is configured to use DNS servers with the following IP addresses:

192.168.6.5

- One or more of the following zones do not include delegation to its child zone:

LAKESHORES
. (the root zone)

Can help would be appreciated
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Question by:Markmillington
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Expert Comment

by:Gareth Gudger
ID: 39778387
Is this the first Windows 7 machine on the network?

Is NETLOGON service running on the DC?

Is the SBS 2003 box handling DHCP on the network?

What DNS servers is the Windows 7 box being assigned? Is the IP of the DNS server SBS 2003?
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Author Comment

by:Markmillington
ID: 39778400
We have 10 windows 7 machines on the network

Netlogon Service is running and have restarted to make sure all ok.

SBS 2003 Box is DHCP

DNS Windows 7 box was auto assigned to SBS2003 box - and I have also added it manually to make sure it has the sbs2003 box as DNS
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Expert Comment

by:Gareth Gudger
ID: 39778405
What happens if you run DCDIAG on the SBS2003? Any errors?
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Author Comment

by:Markmillington
ID: 39778425
C:\Program Files\Support Tools>dcdiag

Domain Controller Diagnosis

Performing initial setup:
   Done gathering initial info.

Doing initial required tests

   Testing server: Default-First-Site-Name\SERVER1
      Starting test: Connectivity
         ......................... SERVER1 passed test Connectivity

Doing primary tests

   Testing server: Default-First-Site-Name\SERVER1
      Starting test: Replications
         ......................... SERVER1 passed test Replications
      Starting test: NCSecDesc
         ......................... SERVER1 passed test NCSecDesc
      Starting test: NetLogons
         ......................... SERVER1 passed test NetLogons
      Starting test: Advertising
         ......................... SERVER1 passed test Advertising
      Starting test: KnowsOfRoleHolders
         ......................... SERVER1 passed test KnowsOfRoleHolders
      Starting test: RidManager
         ......................... SERVER1 passed test RidManager
      Starting test: MachineAccount
         ......................... SERVER1 passed test MachineAccount
      Starting test: Services
            IsmServ Service is stopped on [SERVER1]
         ......................... SERVER1 failed test Services
      Starting test: ObjectsReplicated
         ......................... SERVER1 passed test ObjectsReplicated
      Starting test: frssysvol
         ......................... SERVER1 passed test frssysvol
      Starting test: frsevent
         ......................... SERVER1 passed test frsevent
      Starting test: kccevent
         ......................... SERVER1 passed test kccevent
      Starting test: systemlog
         An Error Event occured.  EventID: 0x00000457
            Time Generated: 01/14/2014   16:29:17
            (Event String could not be retrieved)
         An Error Event occured.  EventID: 0x00000457
            Time Generated: 01/14/2014   16:29:20
            (Event String could not be retrieved)
         An Error Event occured.  EventID: 0xC0000021
            Time Generated: 01/14/2014   16:29:30
            (Event String could not be retrieved)
         An Error Event occured.  EventID: 0x0000165B
            Time Generated: 01/14/2014   16:38:28
            Event String: The session setup from computer 'SALES209' failed
         An Error Event occured.  EventID: 0x000016AD
            Time Generated: 01/14/2014   16:42:18
            Event String: The session setup from the computer SALES209
         ......................... SERVER1 failed test systemlog
      Starting test: VerifyReferences
         ......................... SERVER1 passed test VerifyReferences

   Running partition tests on : ForestDnsZones
      Starting test: CrossRefValidation
         ......................... ForestDnsZones passed test CrossRefValidation

      Starting test: CheckSDRefDom
         ......................... ForestDnsZones passed test CheckSDRefDom

   Running partition tests on : DomainDnsZones
      Starting test: CrossRefValidation
         ......................... DomainDnsZones passed test CrossRefValidation

      Starting test: CheckSDRefDom
         ......................... DomainDnsZones passed test CheckSDRefDom

   Running partition tests on : Schema
      Starting test: CrossRefValidation
         ......................... Schema passed test CrossRefValidation
      Starting test: CheckSDRefDom
         ......................... Schema passed test CheckSDRefDom

   Running partition tests on : Configuration
      Starting test: CrossRefValidation
         ......................... Configuration passed test CrossRefValidation
      Starting test: CheckSDRefDom
         ......................... Configuration passed test CheckSDRefDom

   Running partition tests on : lakeshores
      Starting test: CrossRefValidation
         ......................... lakeshores passed test CrossRefValidation
      Starting test: CheckSDRefDom
         ......................... lakeshores passed test CheckSDRefDom

   Running enterprise tests on : lakeshores.local
      Starting test: Intersite
         ......................... lakeshores.local passed test Intersite
      Starting test: FsmoCheck
         ......................... lakeshores.local passed test FsmoCheck

C:\Program Files\Support Tools>
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Expert Comment

by:Gareth Gudger
ID: 39778430
When trying to join the Win7 machine to the domain and you using just LAKESHORES, or, have you also tried the fully qualified domain name? Such as LAKESHORES.LOCAL or whatever your FQDN is.
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Author Comment

by:Markmillington
ID: 39778438
I have also tried LAKESHORES.LOCAL  and then get an error which say "the directory could not be found"
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Author Comment

by:Markmillington
ID: 39778443
I have also just checked the event viewer to find the events listed above:

"The session setup from the computer %1 failed because there is no trust account in the security database for this computer. The name of the account referenced in the security database is %2."
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LVL 30

Expert Comment

by:Gareth Gudger
ID: 39778445
Yea, that error is easily fixed by removing and adding the computer back onto the domain.
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Author Comment

by:Markmillington
ID: 39778449
Thats what I have tried to do but I am unable to rejoin
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Expert Comment

by:Gareth Gudger
ID: 39778455
Make sure the computer account is deleted from Active Directory.

If that doesn't work or it is gone try changing the computer name.
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Author Comment

by:Markmillington
ID: 39778463
Have deleted but still get the first error I posted
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Author Comment

by:Markmillington
ID: 39778467
also tried different computer names
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Accepted Solution

by:
Gareth Gudger earned 500 total points
ID: 39778469
If you go into DNS on the SBS box....do you see _ldap._tcp.dc._msdcs.LAKESHORES

Try running IPCONFIG /REGISTERDNS on the DC as well.
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Author Comment

by:Markmillington
ID: 39778478
Only see _msdcs.LAKESHORES.LOCAL in dns just ran ipconfig /registerdns
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Expert Comment

by:Gareth Gudger
ID: 39779545
Did the REGISTERDNS command fix it?
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