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Virus - MS Office Files - Crypto Locker

Hello,

A PC was infected with Crypto Locker.

Updated my Anti Virus and the virus was cleaned off.

The MS Office files on that PC now are encrypted.

Any solution?

Thanks,
0
feesu
Asked:
feesu
2 Solutions
 
McKnifeCommented:
No solution.
You would need to pay the ransom to get your hands on the (really, really unbreakable) key.
The virus claims that if you remove it, the key will even be destroyed.
Use your backup.
0
 
Sudeep SharmaTechnical DesignerCommented:
MCKnife is right. There is no way to recover the encrypted data from any tool. The only way possible is NOT to remove the infection and to pay the ransom.
However if you have backup you can recover the data and restore the files.

Please refer to the article below which you help you in minimizing the CryptoLocker Threat and it would also guide you to restore the data from the "Shadow Copies"

http://www.bleepingcomputer.com/virus-removal/cryptolocker-ransomware-information

Sudeep
0

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