?
Solved

Virus - MS Office Files - Crypto Locker

Posted on 2014-01-14
2
Medium Priority
?
715 Views
Last Modified: 2014-01-15
Hello,

A PC was infected with Crypto Locker.

Updated my Anti Virus and the virus was cleaned off.

The MS Office files on that PC now are encrypted.

Any solution?

Thanks,
0
Comment
Question by:feesu
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 56

Accepted Solution

by:
McKnife earned 1000 total points
ID: 39778883
No solution.
You would need to pay the ransom to get your hands on the (really, really unbreakable) key.
The virus claims that if you remove it, the key will even be destroyed.
Use your backup.
0
 
LVL 30

Assisted Solution

by:Sudeep Sharma
Sudeep Sharma earned 1000 total points
ID: 39778976
MCKnife is right. There is no way to recover the encrypted data from any tool. The only way possible is NOT to remove the infection and to pay the ransom.
However if you have backup you can recover the data and restore the files.

Please refer to the article below which you help you in minimizing the CryptoLocker Threat and it would also guide you to restore the data from the "Shadow Copies"

http://www.bleepingcomputer.com/virus-removal/cryptolocker-ransomware-information

Sudeep
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article describes how to use a set of graphical playing cards to create a Draw Poker game in Excel or VB6.
Curious about the latest ransomware attack? Check out our timeline of events surrounding the spread of this new virus along with tips on how to mitigate the damage.
Learn how to create and modify your own paragraph styles in Microsoft Word. This can be helpful when wanting to make consistently referenced styles throughout a document or template.
Have you created a query with information for a calendar? ... and then, abra-cadabra, the calendar is done?! I am going to show you how to make that happen. Visualize your data!  ... really see it To use the code to create a calendar from a q…
Suggested Courses

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question