goliveuk
asked on
SBS 2011 VPN issue
Hello,
I have a SBS 2011 server, on which I configured the VPN via the console. When I try to connect to the server, I receive the error - see the attached file. I forwarded 1723 port to the SBS, and no luck. The user is in VPN group.
Any ideas how to troubleshoot that?
The SBS is behind a Vingor 2920, to which I have connected a BT Hub.
I have a SBS 2011 server, on which I configured the VPN via the console. When I try to connect to the server, I receive the error - see the attached file. I forwarded 1723 port to the SBS, and no luck. The user is in VPN group.
Any ideas how to troubleshoot that?
The SBS is behind a Vingor 2920, to which I have connected a BT Hub.
ASKER
I forwarded 1723 from the BTHub to the Draytek, and from the Draytek to the SBS. canyouseeme.org show 1723 as opened :)
Did you check that the Draytek VPN Settings where disabled in:
VPN and Remote Access> Remote Access Control.
All the options want to be unticked.
VPN and Remote Access> Remote Access Control.
All the options want to be unticked.
ASKER
All of them unticked.
Can you upload the file attachment? It didn't upload originally
ASKER
Uuups, Here it is :)
sbs-vpn.png
sbs-vpn.png
I've done a port test on 1723 to the location in your screenshot. It shows it as closed.
Can you create the VPN to the IP Address instead of the name?
Can you create the VPN to the IP Address instead of the name?
ASKER
Your remote.oppco.co.uk record is currently pointing to:
86.182.224.134
Can you try creating the VPN connection using the IP address rather than the name.
86.182.224.134
Can you try creating the VPN connection using the IP address rather than the name.
ASKER
Yep, I tried directly to the IP, and it is the same.
P.S. I will fix the record later.
P.S. I will fix the record later.
No problem, just making sure we are on the same page (Y).
Can you log in using the Administrator credentials?
If possible, can you post a screen shot of the port rules in the BT Hub and Draytek - Sorry to be a pain!
Can you log in using the Administrator credentials?
If possible, can you post a screen shot of the port rules in the BT Hub and Draytek - Sorry to be a pain!
ASKER
Does your OWA port mapping work?
Any particular reason why you're using the BT Router still and not the DrayTek direct?
Do you get any errors in the event logs relating the VPN Connection or does nothing show?
Any particular reason why you're using the BT Router still and not the DrayTek direct?
Do you get any errors in the event logs relating the VPN Connection or does nothing show?
ASKER
OWA works like a charm.
Here is what I got just now:
A connection between the VPN server and the VPN client <ip adress> has been established, but the VPN connection cannot be completed. The most common cause for this is that a firewall or router between the VPN server and the VPN client is not configured to allow Generic Routing Encapsulation (GRE) packets (protocol 47).
Here is what I got just now:
A connection between the VPN server and the VPN client <ip adress> has been established, but the VPN connection cannot be completed. The most common cause for this is that a firewall or router between the VPN server and the VPN client is not configured to allow Generic Routing Encapsulation (GRE) packets (protocol 47).
ASKER CERTIFIED SOLUTION
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You need to allow GRE on the router.
(Or PPTP pass through as it is sometimes called).
Check your routers documentation.
Hope that helps,
Olaf
(Or PPTP pass through as it is sometimes called).
Check your routers documentation.
Hope that helps,
Olaf
Have you forwarded the ports on both the Draytek and the BT Hub?
Make sure that the Draytek VPN Settings are disabled. This has caused me issues previously.