Go Premium for a chance to win a PS4. Enter to Win

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 382
  • Last Modified:

Kapersky End point 10 select and ACT Sage

I just installed Kapersky Endpoint Select 10. I installed it on a server that also has ACT Sage business contact management database version . Since installing it the computers that use ACT can no longer connect to the database. I have not installed the Kapersky clients on the computers that can not access.
I am thinking it is simply blocking something but not sure how to change the settings to prevent it from blocking.
Any help would be spectacular. :)
0
mebaby333
Asked:
mebaby333
  • 3
  • 2
1 Solution
 
Sudeep SharmaTechnical DesignerCommented:
Disable the KES and monitor which port are been used by the ACT Sage?
I think it uses SQL Database, so it should have ports 1433 and 1434 opened. There might be some other ports which might be conflicting or blocked.

To monitor what port are been used you can use the tools called TCPView from Microsoft. Link below:
Info:
http://technet.microsoft.com/en-in/sysinternals/bb897437

Download:
http://download.sysinternals.com/files/TCPView.zip

Sudeep
0
 
Sudeep SharmaTechnical DesignerCommented:
You could also use the exception creation for different Kaspersky products from the link below:

http://kb.swiftpage.com/app/answers/detail/a_id/24718

Sudeep
0
 
mebaby333Author Commented:
I figured it out... hmmm ... I guess when I installed it the SQL Browser service became disabled? weird.
Thanks for looking :)
0
 
mebaby333Author Commented:
definitely helpful Sudeep :) Thank you... I am still going to go check those links out.
0
 
mebaby333Author Commented:
SQL browser service became disabled during the install of Kapersky end point 10. I simple re enabled it and set it back to automatic and walah
0

Featured Post

Lessons on Wi-Fi & Recommendations on KRACK

Simplicity and security can be a difficult  balance for any business to tackle. Join us on December 6th for a look at your company's biggest security gap. We will also address the most recent attack, "KRACK" and provide recommendations on how to secure your Wi-Fi network today!

  • 3
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now