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iNetSystem
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vSphere Client Won't Install on Windows 8.1

I am running Windows 8.1 and cannot install the vSphere client regardless of compatibility mode.  Are there any known issues with this?
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Abhilash

8/22/2022 - Mon
James H

Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)

There are issues with older version of the client.

Are you installing the 5.5 client?
iNetSystem

ASKER
great point - it appears I downloaded from my VM environment an older 4.x version of the client.  Where should I get the most current / compatible version?
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William Peck
Abhilash

Point your browser to the ESXi IP on http://<esxi-ip> and you will get a link to download the vsphere client pertaining to your esxi version.
iNetSystem

ASKER
Abhilash - that is what I've been doing.  That client is older and doesn't work.
iNetSystem

ASKER
Andrew,  I can use a browser to load the inventory.  In the past with 4.x I was using a client I installed on my local system.  Has this changed in version 5 or can I use a "fat" client on my local system to manage the infrastructure?
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Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)

In VMware vSphere 5.x, there is now a VMware vSphere Web Client, which will replace the VMware vSphere Client over time (possibly).

There is an issue with some builds of the VMware vSphere Client and Windows 8.x.

What Build Number are you using ?
iNetSystem

ASKER
Windows 8.1 Enterprise - No build number listed
iNetSystem

ASKER
Andrew, sorry about that - I assumed you meant Windows build number.  On the vSphere side.  If I attempt to install the client I downloaded I see 5.0
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James Murphy
iNetSystem

ASKER
The only other thing I can offer is my 8.1 system is also running VMware Workstation for a lab environment.  I am not trying to install the client from within the VMware Workstation environment, only on Windows 8.1.
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Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)

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iNetSystem

ASKER
Sorry - it's unclear to me where to get this...
Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)

You should be able to download this from VMware, if you select the correct download.
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iNetSystem

ASKER
Well - I downloaded and installed the 5.5 client.  The installation went well and when trying to authenticate I was prompted it need to go to my environment to update the client side files which I accepted.  It is now prompting as before "This product can only be installed on Windows XP SP2 and above."
iNetSystem

ASKER
OK so after reinstalling using compatibility mode it works fine.
iNetSystem

ASKER
Actually it launches but when I try to console to a VM I get this message "The VMRC has disconnected...attempting to reconnect"
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rwheeler23
Abhilash

Can you reboot the machine once and try?