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Excel 2007 printing to Adobe pdf convertor on network drive fails.

Posted on 2014-01-14
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So we are using Excel 2007 and highlight three tabs and chose file print and chose adobe pdf converter and save it to a network drive. But when we look in the network drive it isn't there. The user has full rights to the network drive. She is able to save it to the desktop but when she copies and pastes it to the network drive it won't delete off her desktop.
Thanks

Adobe Pro 9.0
Windows 7 x64
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Question by:CityInfoSys
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Joe Winograd, EE MVE 2015&2016 earned 2000 total points
ID: 39780065
Seems to me there are two separate problems here:

(1) The Adobe PDF print driver is unable to save to a network drive.

(2) A file cannot be deleted from the desktop.

I suppose they could be related, but I doubt it.

Two ideas to aid in troubleshooting. First, try another PDF print driver to see if it can save to the network drive. There are many free PDF print drivers out there. Six good ones are Bullzip, CutePDF Writer, doPDF, Nitro PDF Creator (part of the Nitro Reader install), PDFCreator, and PrimoPDF. I recommend starting with doPDF, as it has no other dependencies:
http://www.dopdf.com

I'm not saying that this is the permanent solution, but it's a troubleshooting step to see if the problem is with Adobe PDF. As a side comment, I've had enough trouble with my Adobe PDF print driver from Acrobat X Standard that I've stopped using it (Bullzip, CutePDF, and doPDF all work fine).

Second, a question for you: Can she delete other files from the desktop or is it only the files created by Adobe PDF that cannot be deleted? Another troubleshooting step is to create a PDF on the desktop with doPDF and then see if she can delete it. Regards, Joe
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Author Comment

by:CityInfoSys
ID: 39780773
She can delete anything else on her desktop but the Adobe PDF created by the Adobe PDF print driver .
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Author Closing Comment

by:CityInfoSys
ID: 39780841
Good detailed answer.
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Expert Comment

by:Joe Winograd, EE MVE 2015&2016
ID: 39780993
> She can delete anything else on her desktop but the Adobe PDF created by the Adobe PDF print driver.

Very interesting! Certainly indicates some kind of issue with Adobe PDF. Regards, Joe
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