Solved

Samsung SSD 840 EVO won't install Windows 7

Posted on 2014-01-14
21
18,476 Views
Last Modified: 2015-02-18
I am trying to install Windows 7 Enterprise to a Samsung SSD 840 EVO on an HP 8300 Small Form Factor (SFF) desktop computer.

Windows install fails-- says it can't install to the SSD because the bios does not support booting to the disk.  This is a current computer and AHCI is turned on.  Bios IS set to boot from the device.  The Samsung SSD is recognized and Windows can create partitions and load.  But the Samsung SSD is not bootable.  Regular hard drive is bootable with same settings in bios.

For comparison, I tried an Intel series 540 SSD and this is recognized perfectly-- with no changes to bios.  Loads windows and boots fine.

Anyone know details of the differences between the SSD drives or ever heard of this issue with the Samsung SSD?  I've tried Samsung support, but no response.  At some point I though Windows install said the Samsung was a GPT devicse-- thus not bootable.

Samsung SSDs are very popular-- can't imagine they aren't recognized as bootable by  Windows 7.
0
Comment
Question by:dakota5
  • 7
  • 6
  • 4
  • +4
21 Comments
 
LVL 88

Accepted Solution

by:
rindi earned 250 total points
ID: 39780079
As you mentioned already, it is probably set to be a GPT disks, and Windows can only boot to GPT disks if it is a 64bit version, and the BIOS is UEFI. If your BIOS isn't UEFI, first change the disk to MBR. You can do that easily within diskmanagement. Once that is done you should be able to install your OS without issues.
0
 
LVL 30

Expert Comment

by:pgm554
ID: 39780099
Make sure secure boot is turned off too.

I see where to use W7 ,the BIOS needs to be set to legacy.

F10, select the Storage menu, and then the Boot Order entry. choose the options in the Boot Order window that pops up. 2 sections, EFI Boot Sources and Legacy Boot Sources.

Set to legacy.
0
 
LVL 5

Expert Comment

by:EnriquePhoenix
ID: 39780182
If you clone the drives, do you still get the same error.

I would try updating firmware on your mobo or even the drive.  I have tested many SSD drives for my customers and not all SSDs work on my test PC. I think the technology is still in its infancy and will be a few years till all mobos recognize all SSDs flawlessly.
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 
LVL 70

Assisted Solution

by:garycase
garycase earned 250 total points
ID: 39780401
This is not a secure boot issue -- if so, it wouldn't boot to the Intel SSD.

The clue is simple:  your comment r.e. GPT.   Clearly the Samsung has been initialized as a GPT drive.   You simply need to re-initialize the disk as an MBR drive and it will work fine.   Attach the disk to any functioning Windows system;  go to Disk Management; right-click on the disk and select "Convert to MBR Disk".
0
 

Author Closing Comment

by:dakota5
ID: 39780867
Wow.  Great pickup.  These HP 8300s have UEFI devices (cd, usb cd or hard drive) but not UEFI SATA hard drives.  

If you let the HP8300 boot Windows install into its first in the list CD/DVD this is UEFI, and it won't install on SSD as MBR or GPT.

If you disable the UEFI boots (or wait till it falls through to the bios CD/DVD) it will install to SSD as MBR, but not GPT.

Thanks so much.  I used disk management on another computer to change the Samsung SSD to MBR (while attached as USB drive) and it all worked.

By the way, the Samsung SSD is noticeably faster than the Intel SSD.
0
 
LVL 70

Expert Comment

by:garycase
ID: 39781395
"... By the way, the Samsung SSD is noticeably faster than the Intel SSD. " ==>  Interesting.   Were they the same size ?   [With ALL SSDs a larger unit of the same technology will be faster due to the internal architecture of the NAND chips]
0
 

Author Comment

by:dakota5
ID: 39798523
Yes, they were both the same size 240 GB (Intel) 250gb (Samsung)
0
 
LVL 9

Expert Comment

by:Carlos Ijalba
ID: 40337858
Samsung EVO SSD's are among the fastest SSD's in the market today, in part due to the EVO algorithms.

Have you tried the Intel SSD with Intel Rapid software technology?
0
 

Author Comment

by:dakota5
ID: 40337980
No-- Back when I was doing this, the point was to move to Windows 8/8.1 and use bit locker with intrinsic hardware encryption.  The Samsung SSDs were TCG Opal 2.0 compliant and could use bit locker with intrinsic hardware encryption-- the Intel SSDs could not do this (per Intel technical support, around February 2014).
0
 
LVL 53

Expert Comment

by:Joe Winograd, EE MVE
ID: 40605064
Hi dakota5,
If your Samsung SSD 840 EVO begins to slow down, take a look at this article:
How to fix read performance on Samsung SSD 840 EVO and 840 EVO mSATA

Regards, Joe
0
 

Author Comment

by:dakota5
ID: 40615311
Joe- thanks for the update.  Will keep this in mind.
0
 
LVL 53

Expert Comment

by:Joe Winograd, EE MVE
ID: 40615330
You're welcome, dakota. Both of my Samsung SSD 840 EVO drives are still performing well after applying the new firmware and performance restoration software. Regards, Joe
0
 
LVL 70

Expert Comment

by:garycase
ID: 40615387
Joe ... does the Performance Optimization in SamSung's Magician software work on the 840's ??
http://www.samsung.com/global/business/semiconductor/minisite/SSD/global/html/support/downloads.html
0
 
LVL 53

Expert Comment

by:Joe Winograd, EE MVE
ID: 40615417
Gary,

I haven't personally used it, but I just downloaded the manual from here:
http://www.samsung.com/global/business/semiconductor/minisite/SSD/downloads/software/Samsung_Magician_45_Installation_Guide.pdf

Page 4 says that it supports these Samsung SSDs:

Samsung SSD 850 EVO
Samsung SSD 850 PRO
Samsung SSD 840 EVO(2.5”, mSATA)
Samsung SSD 840 PRO
Samsung SSD 840 Series
Samsung SSD 830 Series
Samsung SSD 470 Series

But there's a caveat that says, "Some features may not be supported for all models." Regards, Joe
0
 
LVL 70

Expert Comment

by:garycase
ID: 40615508
Yes, I saw the caveat ... that's why I asked if you'd used it.    I was thinking of buying an 840 for a friend's system and just wanted to confirm that Magician would let him keep it optimized [An older system that doesn't support AHCI, so TRIM won't work correctly].
0
 
LVL 53

Expert Comment

by:Joe Winograd, EE MVE
ID: 40615576
One of my 840 EVOs is in a W8 sandbox (not 8.1). I'd be willing to give it a try there if you think it will be helpful for you.
0
 
LVL 70

Expert Comment

by:garycase
ID: 40616109
Yes, I'd appreciate that.
0
 
LVL 53

Expert Comment

by:Joe Winograd, EE MVE
ID: 40616911
OK, I should be able to get to it today.
0
 
LVL 53

Expert Comment

by:Joe Winograd, EE MVE
ID: 40617618
Hi Gary,
I did the installation and captured screenshots along the way so I can write an article about it (if and when I can find the time — btw, it's a very standard install wizard). But in the meantime, a quick message for you is that the utility works well with the 840 EVO and I didn't see any non-supported features — at least, nothing that was apparent.

Its main window looks like this:

SM C-drive info
After running the performance test, it displayed this:

SM performance testing done
The OS Optimization menu (the gear icon) has three interesting choices:

SM OS Optimization menu
I selected Maximum Performance, rebooted, and ran the performance test again, but with no significant change in the results.

One thing you'll be happy to see is this:

SM optimize performance without TRIM
If you'd like me to try anything, let me know. Regards, Joe
0
 
LVL 70

Expert Comment

by:garycase
ID: 40617678
Thanks -- that's perfect.   Just ordered an 840EVO for my friend, who likes SamSung and didn't want to buy the Intel I had suggested :-)
0
 
LVL 53

Expert Comment

by:Joe Winograd, EE MVE
ID: 40617695
You're welcome — happy to help. Cheers, Joe
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A quick guide on how to use Group Policy to create a custom power plan and set it active on Windows 7.
In this article we will learn how to backup a VMware farm using Nakivo Backup & Replication. In this tutorial we will install the software on a Windows 2012 R2 Server.
This Micro Tutorial will teach you how to change your appearance and customize your Windows 7 interface to your unique preference. This will be demonstrated using Windows 7 operating system.
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…

829 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question