We help IT Professionals succeed at work.

opensuse 13.1 remote desktop is black

czarubah
czarubah asked
on
4,252 Views
Last Modified: 2014-01-29
I have upgraded from Opensuse 12.3 to Opensuse 13.1. I have a problem with Remote Desktop. when I connect from my home PC all i get is a black screen. it worked great on 12.3,

When I try to see if Vino-server is loaded I get the message "screen sharing is not enabled". I checked and screen sharing is indeed enabled.

i have been reading the documentation and i cannot find any details about the settings. I did find that /etc/xinetd.d/vnc has a line that disables by default the communication. i edited and restarted...that is when i get a black screen.

Any ideas?
Comment
Watch Question

CERTIFIED EXPERT

Commented:
Do you have ipv6 enabled? Try commenting out the ipv6 line in /etc/hosts -

# special IPv6 addresses
#::1             localhost ipv6-localhost ipv6-loopback

Open in new window

Author

Commented:
Same as before. i did restart xinetd and the Xvnc server. Sorry for the long delay.
Top Expert 2015

Commented:
Do you need to see the screen ot just run graphics programs?
CERTIFIED EXPERT

Commented:
Have you restart networking or the box?

Author

Commented:
1. I need to see the screens.
2. I have restarted the network and the box.
Top Expert 2015

Commented:
Aparently your video card got good hardware acceleration that GNOME-2 vinoserver does not dig.
Use krfb instead
CERTIFIED EXPERT

Commented:
This seems to be known bug for 13.1.

is it possible for you to roll back to 12.3 and file a bug report?
Top Expert 2015

Commented:
It is more like a simple misconfguration

You need to choose you run vino or xvnc on same port..... Otherwise one will fail and you connect to other.

And you should not call vino-server directly.

Author

Commented:
1. ok, kill Xvnc, which is the current default. (according to the documentation). Make sure Vino is running and test...but I cannot find where to set up vino-settings? i like vino-server better than Xvnc.
2. I rolled back to 12.3 and re-loaded 13.1...so there really is a bug...i have read a few entries about similar issues as mine, but no solutions.

I am still working on this problem; it is not a high priority as I spend enough time at the workstation, but I need to solve the remote issue for the times when I'm on the road.
Top Expert 2015

Commented:
patching system changes order of program startup
you do not need xvnc for vino to work
also if you kill program are you sure you clean all the remaining resources after?
for example if i start Xvnc i cannot get krfb to do anything, and cak keep hopelessly connecting to black Xvnc....

Author

Commented:
I'm not used to Xvnc so I will have to check for "remaining resources".
- I thought that I could disable Xvnc by disabling it from the services so it will not start after booting?
Are other resources loaded if Xvnc is not loaded at boot?
I will test tomorrow.
Top Expert 2015

Commented:
you can always uninstall unused system components for performance and security
(or "chkconfig vnc off")

Author

Commented:
I un-installed Xvnc...checked vino, running and listening on 5900...checked vino-passwd...

still not working. vino-server message "(vino-server:29035): WARNING **: The desktop sharing service is not enabled, so it should not be run."

Can't find anywhere the desktop sharing settings...I have set .AllSettings>Sharing>Screen Sharing> all options on and password... and remote login.

I'm not sure where else to look.
Top Expert 2015

Commented:
Search for options in order:
vino-config (~~~ control panel)
or
dconf-editor (~~~ regedit)

Author

Commented:
none of the options suggested work...I'm assuming dconf is for desktop configuration. I have tried that. Currently my settings are set for sharing.

I think it is time to abandon this issue and roll back to 12.3. I will need to document all my issues to submit a bug to opensuse.
Top Expert 2015

Commented:
You said it is a known bug...
I cannot find it in novell bugzilla.

Did you enable sharing in vino-config and verified with dconf-editor that it is enabled?

Not yak yak yak i do vino with dconf, please follow exact steps.

Author

Commented:
I don't know if it is a known bug. I have found several references to the same problem, but no solutions. that is why i started this question.

As stated before, i cannot find vino-config or dconf-editor. my O/s is Openssue13.1. in the past there was vino-preferences...i cannot find that either. i remove vino and reinstalled, assuming that it was just incomplete, But no, i still cannot find anythign but vino-server.
Top Expert 2015

Commented:
I suspect you need to install them
zypper wp vino-config
zypper wp dconf-editor
(I use KDE, and have little knowledge why people stick to gnome)
Top Expert 2015
Commented:
This one is on us!
(Get your first solution completely free - no credit card required)
UNLOCK SOLUTION

Author

Commented:
thanks for the help...although it did not solve the problem, since it seems to be a bug.

Gain unlimited access to on-demand training courses with an Experts Exchange subscription.

Get Access
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Empower Your Career
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Unlock the solution to this question.
Join our community and discover your potential

Experts Exchange is the only place where you can interact directly with leading experts in the technology field. Become a member today and access the collective knowledge of thousands of technology experts.

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.