troubleshooting Question

How to generate a CSR using OpenSSL?

Avatar of Poly11
Poly11Flag for United States of America asked on
Apache Web ServerLinux Security
10 Comments1 Solution1255 ViewsLast Modified:
Good evening,

We have an appliance for a product called StorageCraft called ShadowControl CMD. It's responsible for monitoring the status of our backups and is running Ubuntu. Every time we log into the browser interface the check the status of the backups we are told that the certificate is not from a trusted source. Whenever I have requested a certificate for a server such as this the process has been pretty straight forward when generating the CSR - but not in this case. I searched the entire appliance interface and only found a section under "Security" that allows us to upload a certificate, but I can't get a certificate through a service like GoDaddy without a CSR.

I opened a support request with their support and got the following response:

"Hello,
You would use some other server at that site to run openSSL to generate all of your needed information.  Then you just upload the resulting files to the appliance. There isn't anything you would need from the server itself.
Thank you,"


I have no idea where to start and would be grateful if anybody reading this post can provide any guidance.

Thank you in advance!
ASKER CERTIFIED SOLUTION
Dave Howe
Software and Hardware Engineer

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 10 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 10 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros