Solved

Outlook2010/2013 Distribution group cant expand

Posted on 2014-01-14
11
14,008 Views
Last Modified: 2014-03-16
Dear Expert,


FIrst of all, im using Exchange 2010,

I'm having a problem to expand the distribution group, some groups dont have a problem at all, but some, after remove and re-create, it able to expand for first time, then it will failed after second attempts.

I try with to switch from universal groups to global, still having a same issue.

Please advise
pro1.jpg
pro2.jpg
0
Comment
Question by:patcheah
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
11 Comments
 
LVL 23

Expert Comment

by:Stelian Stan
ID: 39781154
0
 

Author Comment

by:patcheah
ID: 39781161
Yes, it already mail enabled, mail flow is just fine
0
 
LVL 7

Expert Comment

by:dsnegi_25dec
ID: 39781173
0
Visualize your virtual and backup environments

Create well-organized and polished visualizations of your virtual and backup environments when planning VMware vSphere, Microsoft Hyper-V or Veeam deployments. It helps you to gain better visibility and valuable business insights.

 

Author Comment

by:patcheah
ID: 39781392
Hi,

Already try to change from universal to global.

May i know how to make sure the DL is not hide?
0
 
LVL 5

Expert Comment

by:alicain
ID: 39781556
Has DisableDLExpansion been enabled for the client, this prevents the DL from being expanded in outlook, and my be set via Group Policy.

For more info see : http://gpsearch.azurewebsites.net/#4027

Regards,
Alastair.
0
 
LVL 10

Expert Comment

by:Vijaya Babu Sekar
ID: 39781596
Just you reconfigured your outlook, it would fix the issue. Thanks
0
 

Author Comment

by:patcheah
ID: 39781713
We have reconfigured outlook but the result is the same.

Now, we notice some thing new, we are unable to send to the distribution group email list. We are getting NDR that the email is not found. However, if we  use owa, there is no problem, the email can be send out. This only apply to certain group emails and not all.
We have check and all the setting is the same.

Below is the sample NDR message

Material
The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.


'Admin'
The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.

Diagnostic information for administrators:

Generating server: QVALUEEXSVR001.qvalue.local

IMCEAEX-_O=FIRST+20ORGANIZATION_OU=EXCHANGE+20ADMINISTRATIVE+20GROUP+20+28FYDIBOHF23SPDLT+29_CN=RECIPIENTS_CN=Materialba5@qvalue.local
#550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##

IMCEAEX-_O=FIRST+20ORGANIZATION_OU=EXCHANGE+20ADMINISTRATIVE+20GROUP+20+28FYDIBOHF23SPDLT+29_CN=RECIPIENTS_CN=Admin3b9@qvalue.local
#550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##
0
 
LVL 10

Accepted Solution

by:
Vijaya Babu Sekar earned 100 total points
ID: 39781723
Could you please update the OAB and outlook GAL

From Server end

get-offlineaddressbook | update-offlineaddressbook

From outlook and.

Tools->send\receive -> download address book.

Thanks.
0
 

Author Comment

by:patcheah
ID: 39781875
Hi,

I had done the

get-offlineaddressbook | update-offlineaddressbook

even send from owa also have the  

The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.

Please help

Thanks
0
 

Assisted Solution

by:patcheah
patcheah earned 0 total points
ID: 39781899
Hi There,

I had delete the oab at outlook 2013, and now is working fine,

but it had affected the whole organization,

is there a ease way to fix it?

Thanks
Alfred
0
 

Author Closing Comment

by:patcheah
ID: 39932323
i had deleted the old cache at client outlook one by one and redownload the address works. it works fine now.

thanks expert!
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question