asked on

Outlook2010/2013 Distribution group cant expand

Dear Expert,

FIrst of all, im using Exchange 2010,

I'm having a problem to expand the distribution group, some groups dont have a problem at all, but some, after remove and re-create, it able to expand for first time, then it will failed after second attempts.

I try with to switch from universal groups to global, still having a same issue.

Please advise
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Stelian Stan

Are those DL mail enabled? They should be mail enabled.

To mail enable those DL have a look on this http://social.technet.microsoft.com/Forums/exchange/en-US/7157e6cd-42cc-43da-9be0-9e07338e214a/exchange-2010-distribution-group-expanding-issue

Also this may help: http://jamesosw.wordpress.com/2012/09/16/unable-to-expand-distribution-groups/

patcheah

ASKER

Yes, it already mail enabled, mail flow is just fine

dsnegi_25dec

Could you change the group type Universal to Global

http://social.technet.microsoft.com/Forums/exchange/en-US/94a423c1-5efd-4cf2-8051-4e6ace6fff18/error-while-expanding-a-distribution-list?forum=exchangesvrclientslegacy

Make sure DL is not hide

https://www.experts-exchange.com/questions/27879267/Exchange-2010-Distribution-Group-Expansion-in-Outlook.html

patcheah

ASKER

Hi,

Already try to change from universal to global.

May i know how to make sure the DL is not hide?

alicain

Has DisableDLExpansion been enabled for the client, this prevents the DL from being expanded in outlook, and my be set via Group Policy.

For more info see : http://gpsearch.azurewebsites.net/#4027

Regards,
Alastair.

Vijaya Babu Sekar

Just you reconfigured your outlook, it would fix the issue. Thanks

patcheah

ASKER

We have reconfigured outlook but the result is the same.

Now, we notice some thing new, we are unable to send to the distribution group email list. We are getting NDR that the email is not found. However, if we use owa, there is no problem, the email can be send out. This only apply to certain group emails and not all.
We have check and all the setting is the same.

Below is the sample NDR message

Material
The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.

'Admin'
The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.

Diagnostic information for administrators:

Generating server: QVALUEEXSVR001.qvalue.local

IMCEAEX-_O=FIRST+20ORGANIZATION_OU=EXCHANGE+20ADMINISTRATIVE+20GROUP+20+28FYDIBOHF23SPDLT+29_CN=RECIPIENTS_CN=Materialba5@qvalue.local
#550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##

IMCEAEX-_O=FIRST+20ORGANIZATION_OU=EXCHANGE+20ADMINISTRATIVE+20GROUP+20+28FYDIBOHF23SPDLT+29_CN=RECIPIENTS_CN=Admin3b9@qvalue.local
#550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##

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Vijaya Babu Sekar

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patcheah

ASKER

Hi,

I had done the

get-offlineaddressbook | update-offlineaddressbook

even send from owa also have the

The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.

Please help

Thanks

SOLUTION

patcheah

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patcheah

ASKER

i had deleted the old cache at client outlook one by one and redownload the address works. it works fine now.

thanks expert!