Solved

Powerpoint 2010 - Unable to Broadcast

Posted on 2014-01-14
8
2,315 Views
Last Modified: 2016-11-08
Hey Experts. I want to broadcast a slide show. I have a Windows Live ID and verified my password is correct by logging directly into that site --  but every time I try to broadcast a file (to the default site: pptbroadcast.officeapps.live.com) I get "connecting to service...."  and then am continually prompted for my password. As I said I verified my password.

Then finally I get a message "Error starting broadcast" "You do not have permission to broadcast using this service."

Do I need to make sure some Service is running? Do I need to establish some sort of permissions? Not sure what to check for.

Any help will be much appreciated.

Thanks in advance.

Eileen
0
Comment
Question by:Ei0914
8 Comments
 
LVL 24

Expert Comment

by:Echo_S
ID: 39782628
Hm. I don't see anything like this <but every time I try to broadcast a file (to the default site: pptbroadcast.officeapps.live.com> when I broadcast. How exactly are you starting the broadcast?

I just tried here by opening my file in PPT 2010 and going to File | Save and Send | Broadcast Slide Show. I then just clicked the "start broadcast" and it did its thing and worked.
0
 
LVL 18

Expert Comment

by:Richard Daneke
ID: 39783246
Steps to broadcast are:

1. open presentation in PowerPoint
2. go to File | Save and Send | Broadcast Slide Show
3. If you are not logged into live, it may ask you to log in,
4. Review the window presented:  Copy link and send to viewers or send email.
5. When ready, click on Start Slideshow
    You are now in control on slide advances.
    Most often, you are in a conference or phone call with viewers.
0
 

Author Comment

by:Ei0914
ID: 39783577
Hi there -- thanks for the response. I did all of that --- but am continually prompted for my password and then get the final message  "Error starting broadcast" "You do not have permission to broadcast using this service."

I understand the procedures and am following them to the tee. I also confirmed that my password is correct.

Just not sure what else to check. As I said -- perhaps there is a service that should be running and isn't?
0
 
LVL 24

Accepted Solution

by:
Echo_S earned 500 total points
ID: 39783656
Are you using the default PPT broadcast service?

A poster here suggested that adding the pptbroadcast.officeapps.live.com service and then removing it fixed his issue. That might be worth a try. (link below)

http://answers.microsoft.com/en-us/office/forum/office_2010-powerpoint/error-starting-broadcast-with-powerpoint-2010-but/91b76df3-6a1c-4ca6-95f0-bc2030383566

Click Broadcast Slide Show then Change Broadcast Service and see if you can remove the pptapps service so you have this as the default (see attached image).default broadcast serviceAre you using the default PPT broadcast service?

A poster here suggested that adding the pptbroadcast.officeapps.live.com service and then removing it fixed his issue. That might be worth a try. (link below)

http://answers.microsoft.com/en-us/office/forum/office_2010-powerpoint/error-starting-broadcast-with-powerpoint-2010-but/91b76df3-6a1c-4ca6-95f0-bc2030383566

Click Broadcast Slide Show then Change Broadcast Service and see if you can remove the pptapps service so you have this as the default (see image).
0
What Should I Do With This Threat Intelligence?

Are you wondering if you actually need threat intelligence? The answer is yes. We explain the basics for creating useful threat intelligence.

 

Expert Comment

by:Corey M
ID: 41767225
If I try to add pptbroadcast.officeapps.live.com it says "Authorization Rejected." I have no services available. There is no default. What am I doing wrong?!
0
 
LVL 24

Expert Comment

by:Echo_S
ID: 41767377
We need more info from you. What version of PowerPoint are you using, and please give us the specific steps you're using to broadcast.
0
 

Expert Comment

by:David Hubbard
ID: 41879297
The EXACT same issue is happening to me...

"If I try to add pptbroadcast.officeapps.live.com it says "Authorization Rejected." I have no services available. There is no default. What am I doing wrong?!"

ANY SOLUTIONS YET???

MS PPT FOR MAC 2011
Version 14.6.9 (latest update)
0
 
LVL 18

Expert Comment

by:Richard Daneke
ID: 41879338
Please verify that your PowerPoint Account is connected before starting the Share instructions.
So that Step 1a would be Go to File, Account and verify that your online account is signed in on this application
1 b If not signed in, log in to your online account.

Let us know your situation.  I just verified my steps posted years ago.
0

Featured Post

What Security Threats Are You Missing?

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

Join & Write a Comment

Problem: You created a new custom form in Outlook for your contacts (added fields, deleted fields, changed the layout of fields, whatever) and made it the default form for contacts. The good news is that all new contacts will utilize the new form. T…
Many companies are making the switch from Microsoft to Google Apps (https://www.google.com/work/apps/business/). Use this article to learn more about what Google Apps has to offer and to help if you’re planning on migrating to Google Apps. It is …
Viewers will learn the different options available in the Backstage view in Excel 2013.
The viewer will learn how to simulate a series of sales calls dependent on a single skill level and learn how to simulate a series of sales calls dependent on two skill levels. Simulating Independent Sales Calls: Enter .75 into cell C2 – “skill leve…

758 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

25 Experts available now in Live!

Get 1:1 Help Now