Solved

Remote Desktop services temp profile issue

Posted on 2014-01-14
6
6,380 Views
Last Modified: 2016-09-07
hi Experts,

we installed RD services on two servers
srv1 is connection broker, License server, web access and RD gateway
Srv2 is web access and RD gateway
Note: there is no roaming profile set for users.
All users need to do, is to log in and access an application (please note that web access is not an option)
Let me say when a user logs in and he is directed to srv1. It is logging them in to their standard profile. next time if they log in and if they are directed to srv2, they are logging in with temp profile.
when I check registry I have a .bak file in profile list.
Even if I delete *.bak file in registry user and log in that's not fixing the issue.
0
Comment
Question by:ukitsme
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 37

Expert Comment

by:Mahesh
ID: 39781527
I seen that error on Windows 2008 R2 servers if you delete a user's profile folder manually. We use to clear profiles by deleting them manually in Windows 2003, but Win 2008 seems to want profiles deleted through System Properties --> Advanced tab --> Settings in the User Profiles section --> select profile and click Delete.
 
You can try correcting the problem by deleting the user's key under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
 
Alternatively, you can try below hotfix, though its not suit your issue but might help
http://support.microsoft.com/kb/971338
Mahesh
0
 
LVL 1

Author Comment

by:ukitsme
ID: 39783831
hi Mahesh,

I already tried deleting it from registry but the issue is not fixed yet.
0
 
LVL 37

Accepted Solution

by:
Mahesh earned 500 total points
ID: 39784612
Have you tried to delete profiles from system tab on server and checked..

Check if there is a local profile for this user on the Termonal server. Check the NTFS rights on the profile. These things tend to happen when a local profile exists, but for some reason the user and/or system has no access to that profile. As the exisiting profile can not be loaded a new temporarly profile is created.
http://www.petri.co.il/forums/showthread.php?t=25525

OR

Try installing UPHCLEAN (user profile hive cleanup service)
 
http://www.microsoft.com/download/en/details.aspx?id=6676
 
then restart the machine
 (usually we are unable to move or delete the temp profile folder until this is installed and machine restarted because ntuser.pol is still in use from that folder/user session..)after restart you can delete the temp profile and then let the user login as normal hopefully.

Mahesh
0
NEW Veeam Agent for Microsoft Windows

Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!

 
LVL 1

Author Closing Comment

by:ukitsme
ID: 39801576
thanks
0
 

Expert Comment

by:Corne Bezuidenhour
ID: 41787490
Hi we have exactly the same issue, we run Server 2012 R2, when a user connects to the server it creates a temp profile. in the registry it creates a .bak key, attempting to delete the .bak has no solution as the user still logs in with a temp profile, I have deleted both the .bak key as well as the users profile key and it seemed to work but no sure, please can you advise as to why this is happening cause the user's profile should be pulled through from the profile server.....

thanks
0
 
LVL 37

Expert Comment

by:Mahesh
ID: 41787763
It means profile server profile folder permissions are not correct and user is unable to load profile causing creating temp profile forcefully

Check Share and NTFS permissions on Profile share

check this
https://blogs.technet.microsoft.com/askds/2008/06/30/automatic-creation-of-user-folders-for-home-roaming-profile-and-redirected-folders/
0

Featured Post

Business Impact of IT Communications

What are the business impacts of how well businesses communicate during an IT incident? Targeting, speed, and transparency all matter. Find out more in this infographic.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In my previous 24 VMware Articles (http://www.experts-exchange.com/ARTH_1864316.html?arthOrderBy=3&arthSort=1#arth), most featured Intermediate VMware Topics. My next series of articles concentrated on topics for the VMware Novice;   If you would…
You might have come across a situation when you have Exchange 2013 server in two different sites (Production and DR). After adding the Database copy in ECP console it displays Database copy status unknown for the DR exchange server. Issue is strange…
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…
This tutorial will walk an individual through the process of installing of Data Protection Manager on a server running Windows Server 2012 R2, including the prerequisites. Microsoft .Net 3.5 is required. To install this feature, go to Server Manager…

732 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question