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CrystalReports/CrystalDecisions Error

Posted on 2014-01-15
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Last Modified: 2014-01-20
I am getting the following error loading a file on CrystalReports for a Windows XP 32 bit machine
errors.jpg
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Question by:renniscom
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Expert Comment

by:Pradeep VIshwakarma
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Hi,

Are u install any .Net Framework ?
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Author Comment

by:renniscom
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net framework was installed
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Expert Comment

by:Pradeep VIshwakarma
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which version install ?
2.0 or above.
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Expert Comment

by:mlmcc
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Did you install the Crystal runtimes?

How did you install the application that generates the error?

mlmcc
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Author Comment

by:renniscom
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The net framework was above 2.0
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Expert Comment

by:mlmcc
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The error is related to missing Crystal files and has nothing to do with the .Net framework.

When you installed the application did it include installing the Crystal runtimes?

mlmcc
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Author Comment

by:renniscom
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Yes, it did.
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Expert Comment

by:mlmcc
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Were they the same version as the application was built with or the report is built with?

What version of Crystal are you using?

What is the application written in?

mlmcc
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Author Comment

by:renniscom
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.NET Framework 4.0 was installed on a Windows XP 32 Bit PC prior to installing SAP Crystal Reports runtime engine for .NET Framework 4.0
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Accepted Solution

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mlmcc earned 500 total points
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The Crystal runtime engine is Crystal version based so even if the .Net framework matches if you used the wrong version it won't work.

mlmcc
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Author Closing Comment

by:renniscom
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Thank you for your help
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