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John WickFlag for United States of America asked on

CrystalReports/CrystalDecisions Error

I am getting the following error loading a file on CrystalReports for a Windows XP 32 bit machine
errors.jpg
Crystal ReportsWindows XPWindows Server 2003

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John Wick

8/22/2022 - Mon
Pradeep VIshwakarma

Hi,

Are u install any .Net Framework ?
ASKER
John Wick

net framework was installed
Pradeep VIshwakarma

which version install ?
2.0 or above.
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Mike McCracken

Did you install the Crystal runtimes?

How did you install the application that generates the error?

mlmcc
ASKER
John Wick

The net framework was above 2.0
Mike McCracken

The error is related to missing Crystal files and has nothing to do with the .Net framework.

When you installed the application did it include installing the Crystal runtimes?

mlmcc
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ASKER
John Wick

Yes, it did.
Mike McCracken

Were they the same version as the application was built with or the report is built with?

What version of Crystal are you using?

What is the application written in?

mlmcc
ASKER
John Wick

.NET Framework 4.0 was installed on a Windows XP 32 Bit PC prior to installing SAP Crystal Reports runtime engine for .NET Framework 4.0
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ASKER CERTIFIED SOLUTION
Mike McCracken

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ASKER
John Wick

Thank you for your help