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Xerox error 016-799 when printing from internet explorer

Posted on 2014-01-15
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Last Modified: 2014-01-15
Hi,

When printing a webpage from internet explorer to a Xerox WorkCentre 7435, it results in error 016-799 on the Xerox printer.

When I print te same page from Firefox with the exact same default print settings, the page is printed without error.

Does anyone know a solution. It is definitely related to Internet Explorer.
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Question by:nazg82
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Pradeep VIshwakarma earned 2000 total points
ID: 39782032
Hi,

I think driver this is  issue so Try using the Global Print Driver PCL6.
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by:nazg82
ID: 39782116
After removing the normal PCL6 driver and replacing it with the Global PCL6 Print Driver, the problem is solved. Thank you Pradeep.
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