Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Adding Exchange erased Favorites and Rules

Posted on 2014-01-15
4
Medium Priority
?
226 Views
Last Modified: 2014-01-16
I added an exchange account to Outlook 2013, and after restarting outlook, all my favorite folders and rules (there are about 50 of them, and 10 or so favorites) were gone.
I removed the exchange account, restarted outlook 2013, and the rules and favorites were still gone.

Any ideas how to get this back?
0
Comment
Question by:Lev Seltzer
  • 2
  • 2
4 Comments
 
LVL 22

Expert Comment

by:Rick Hobbs
ID: 39784407
If you have a backup of computer prior to the issue, restore it.  Export your Favorites and rules.  Reconnect to Exchange and restore Favorites and Rules.  If you don't have a prior backup of the system, you are out of luck.
0
 

Author Comment

by:Lev Seltzer
ID: 39784892
The backup is done every day, but too much occurred during the day that I would want to keep. Additionally, I would not know what to restore - I believe that the information is NOT stored in the PST file.
0
 
LVL 22

Accepted Solution

by:
Rick Hobbs earned 2000 total points
ID: 39785406
Since Outlook 2003, rules are stored in the PST file. Create a new Outlook profile from scratch and reconnect it properly to your backed up .pst data file.  From it you have a couple choices.  One is to export to a .rwz file and import to your new profile.

This link should provide you with the information where anything else is stored:

http://slipstick.com/outlook/config/outlook-backup-and-dual-boot-file-locations/

Favorites are Navigation bar customizations.
0
 

Author Closing Comment

by:Lev Seltzer
ID: 39785439
Thank you for your help.
0

Featured Post

How to Use the Help Bell

Need to boost the visibility of your question for solutions? Use the Experts Exchange Help Bell to confirm priority levels and contact subject-matter experts for question attention.  Check out this how-to article for more information.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article I discuss my selections of the Top Four free Outlook OST File Viewers available. Open, view and read even damaged OST files by using these tools. They all provide a clear preview of all data such as emails, notes, tasks, calendars, e…
Are you looking for the options available for exporting EDB files to PST? You may be confused as they are different in different Exchange versions. Here, I will discuss some options available.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

916 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question