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"itunes has detected an ipad in recovery mode"

Posted on 2014-01-15
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Last Modified: 2014-01-22
I had a problem with my Ipad 3. its 6 months old.
When i connect to my windows 7 pc I get "itunes has detected an ipad in recovery mode"
it gives me an option to goto recovery mode but i have loads of photos that are not in my icloud. is there any way to save them?
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Question by:crangle22
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Expert Comment

by:Lounge Fox
ID: 39786303
Is your iPad in recovery mode?  If not try a simple rest.........pressing the sleep button and home button at the same time until you see the apple logo.  ( this will not effect your content).
Now connect it iTunes on your PC.  
Fixed?
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Author Comment

by:crangle22
ID: 39787390
hi, i already tried that several times but had no success. it just reverts back to the itunes logo on the ipad screen. any other ideas?
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Accepted Solution

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Lounge Fox earned 1500 total points
ID: 39787448
I am sorry I need some clarification:

Your iPad when you reset shows the iTunes logo?

The photos you want to preserve are on your iPad or PC?

Can you operate your ipad?   If so, you may HAVE to save you photos to the Cloud to preserve them.

I am afraid your iPad is in trouble, apple support had this to say;

If you can't update or restore your iOS device
You can use recovery mode if you can't update or restore your iOS device.

You might need to use recovery mode if:

You can't update or restore because iTunes doesn't recognize your device or says it's "in recovery mode".
The Apple logo remains onscreen for several minutes with no progress bar.
The Connect to iTunes screen appears.
See what to do if the progress bar remains onscreen for several minutes

Use recovery mode

Recovery mode erases your device and restores it, which should resolve the issue. If you previously synced with iTunes or iCloud, you may be able to restore from your backup after recovery.

Turn off your device. If you can't turn it off, press and hold the Sleep/Wake and Home buttons at the same time and wait a few seconds for it to turn off.
Plug the device's USB cable into your computer only.
Hold down the device's Home button as you connect the USB cable to it.
When you see the Connect to iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 one more time.


iTunes should open and display a message such as: "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."
 
Use iTunes to restore your device.
If you don't see your device in iTunes, follow these steps for Mac or these for Windows.
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Author Closing Comment

by:crangle22
ID: 39799540
i seemed to have no option so i ended up wiping the ipad using iTunes & it's working fine again, although we lost all the photos! a few tears were shed :-(
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Expert Comment

by:Lounge Fox
ID: 39800814
I AM SO SORRY.  As a photographer I know how rough that can be.
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