Solved

VPN not working for Apple Macs

Posted on 2014-01-15
2
502 Views
Last Modified: 2014-01-15
I've set up the standard Routing and remote access on my "VPNServer". it's been working flawlessly for many years. However, those with Macs are having difficulties with it. they are able to connect via VPN with no problems but when they attempt to RDP to their office computer they get "Unable to connect remote PC. Please verify Remote Desktop is enabled. . . "

the computer is on and remote desktop is enabled. They can RDP to their office computer with no problems if they bring their Mac on site. So the pieces work. they can VPN but not RDP and they can RDP when onsite.
I thought i might have been their Firewall or something at home but they are able to VPN and RDP successfully if they use a PC.

Am i missing a protocol for Macs or . . . Since i'm not a Mac person i have no idea how to troubleshoot it.
0
Comment
Question by:ronfast
2 Comments
 
LVL 53

Accepted Solution

by:
strung earned 500 total points
ID: 39782883
0
 

Author Closing Comment

by:ronfast
ID: 39782908
thank you so much
0

Featured Post

ScreenConnect 6.0 Free Trial

Check out the updates in one game-changing release, ScreenConnect 6.0, based on partner feedback. New features include a redesigned UI that improves session organization and overall user experience. See the enhancements for yourself!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Let’s list some of the technologies that enable smooth teleworking. 
Sometimes drives fill up and we don't know why.  If you don't understand the best way to use the tools available, you may end up being stumped as to why your drive says it's not full when you have no space left!  Here's how you can find out...
In this Micro Tutorial viewers will learn how they can get their files copied out from their unbootable system without need to use recovery services. As an example non-bootable Windows 2012R2 installation is used which has boot problems.
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…

932 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now