Office 2010 Japanese Language Pack
I have a user that does business with Japan, and needs to type in Japanese font. We use Office 2010 at the office. The user was originally using the Japanese Language Pack for Office 2010 without any problems on a Windows XP computer. The user has been upgraded to a Windows 7 Professional machine a few months ago. Recently, there have been problems with the user getting the BSOD, and it only happens when the user is typing in Japanese font.
On the website to purchase the Language Pack for Office 2010, the requirements say that you just need a Windows 7 machine. Fine, we have that. However, I am now seeing articles that say that in order to get font support the machine needs to be running Windows 7 Ultimate or Enterprise. This seems... super counter-productive as most business don't buy into Enterprise but stayed at Professional.
Can anyone tell me if this is true? Or maybe our problem is something else? The BSOD only happens for this user and they are the only ones who have the Japanese Language Pack for Office 2010 installed on their machine. All other users with the same computer but without the language pack work appropriately.
On the website to purchase the Language Pack for Office 2010, the requirements say that you just need a Windows 7 machine. Fine, we have that. However, I am now seeing articles that say that in order to get font support the machine needs to be running Windows 7 Ultimate or Enterprise. This seems... super counter-productive as most business don't buy into Enterprise but stayed at Professional.
Can anyone tell me if this is true? Or maybe our problem is something else? The BSOD only happens for this user and they are the only ones who have the Japanese Language Pack for Office 2010 installed on their machine. All other users with the same computer but without the language pack work appropriately.
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And to further clarfiy In 7 Ultimate / Enterprise the language pack for Windows can be accessed directly from the control panel but this does not mean it cannot be used in other versions. The problem is elsewhere!
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Thank you everyone for the answers. I knew that we didn't need to buy an upgraded version for this particular issue so I'm glad that is confirmed. I found something that seemed to have worked using information from some of everyone's answers. These are the steps I did, and it is no longer crashing when the user writes in Japanese:
Went into Control Panel -> Region and Language -> Administrative Tab -> Click the Change System Locale button -> Choose Japanese -> Reboot computer
Then, I followed the same steps and reset the System Locale to United States.
This was very convoluted and was just some weird steps to try out and see if it worked, as the user was able to type in Japanese for a while before this problem started with no problems. Not sure why this would work versus other steps I have taken, including a repair on the Office install. But it did work, so maybe it's the steps right before the last resort of reinstalling the software.
Thanks everyone!
Went into Control Panel -> Region and Language -> Administrative Tab -> Click the Change System Locale button -> Choose Japanese -> Reboot computer
Then, I followed the same steps and reset the System Locale to United States.
This was very convoluted and was just some weird steps to try out and see if it worked, as the user was able to type in Japanese for a while before this problem started with no problems. Not sure why this would work versus other steps I have taken, including a repair on the Office install. But it did work, so maybe it's the steps right before the last resort of reinstalling the software.
Thanks everyone!
Only the Ultimate and Enterprise edition support changing the language through the control panel.
You can install a language pack in Windows 7 Professional, however you can't do it through Windows Updates the way you can in Ultimate
Vistalizator provides the same functionality and supports all editions of Windows Vista and Windows 7
Try Vistalizator - this tool allows you to change display language in Windows editions other than (officially supported) Ultimate, like Starter, Home Basic, Home Premium and Business/Professional.
http://www.froggie.sk/index.html
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On my windows 7 professional x32 bit I have Japanese language in the languages settings control panel Regeon and Languages.
I'm in Australia
I put it on Japanese and it changed the date and time to japanese
http://windows.microsoft.com/en-us/windows/what-do-with-regional-formats-languages#what-do-with-regional-formats-languages=windows-7
What can I do with regional formats and languages?
Windows 7
You can change the format Windows uses to display information (such as dates, times, currency, and measurements) so that it matches the standards or language used in the country or region where you're located.
For example, if you work on documents in both French and English, you can change the format to French so that you can display currency in euros or display dates in the day/month/year format. For more information, see Change the display of dates, times, currency, and measurements.
If you need to type and edit documents in more than one language, you can add input languages. Many input languages support a variety of keyboard layouts, input method editors (IMEs), and speech and handwriting recognition programs.
Deciding which of these options to use is usually a matter of personal preference. Experiment with the options to discover which work best for you.
Even if you do most of your work in one language, you might want to try other keyboard layouts. For example, if you need to type accented letters in English, it might be easier to use the United States-International keyboard layout instead of the standard U.S. keyboard layout.
When you add input languages, keyboard layouts, input method editors, or speech or handwriting recognition programs, Windows displays the Language bar on your desktop. The Language bar provides a quick way to change the input language or keyboard layout from your desktop. For more information, see The Language bar (overview).
You can also change the display language—the language that the user interface text is displayed in—so that you can view wizards, dialog boxes, menus, and other items in a different language. Some display languages are installed by default and others require you to install language files. For more information, see Install or change a display language.