Bandwidth gets used to quickly
Posted on 2014-01-15
i got his mail from one of my clients. she is hoping that we can solve her problem...
I wanted to chat about moving onto your companies ADSL as soon as possible in the hopes that we will finally get to the bottom of the mystery of the dissapearing bandwidth. Today is the 14th of the month and we have used 97% of our 100gigs. For example, on the 6th 21 gigs was used and we can’t figure out who is using it.
now we have taken over the contract of this client a little while ago from some random guy that use to stay in the backpackers that they own (this is the site where the problem is). he didn't do much for a living except abuse their internet and trying to hack everything he can.
he still comes there now and again and i'm sure he is up to no good.
is there some sort of software or something that we can capture the computer MAC address and computer name or any details to see whats happening. Obviously the ISP cant help us as they only see what we use from the single dynamic IP. It might not even be him, it might be some staff member as well....point is, we need to figure it out.
any help please...?