Solved

HP Laserjet P1102W

Posted on 2014-01-15
10
849 Views
Last Modified: 2014-01-16
I have installed a Hp laserjet p1102w locally on a windows 7 x64 all in one computer. It is USB. The printer is brand new and even test pages are printing with the left side cut off. I have uninstalled the printer and reinstalled, still not working. google is no help..
how the print job looks
0
Comment
Question by:calyssab
10 Comments
 
LVL 19

Expert Comment

by:helpfinder
Comment Utility
are you using the same driver (before and after reinstall)? you can try different or HP Universal Print Driver
also check in properties if proper paper size is set
did you try to print from different softwares to be sure printer is problematic part and not MS Word for example?
0
 

Author Comment

by:calyssab
Comment Utility
i will try the universal driver now, yes i used the same driver.. it was from the disk. the proper paper size is set. just thought it was odd that its printing weird from different softwares, but also from the first test page printed from the pritner itself..
0
 
LVL 19

Expert Comment

by:helpfinder
Comment Utility
yes, you are right with that about config page printed from the printer, you can check printer management if there is nothing to set or if it is not a problem to reset the printer to factory defaults as a last possible option
0
 

Author Comment

by:calyssab
Comment Utility
i only see color management, how do i get to printer management?
0
 
LVL 19

Expert Comment

by:helpfinder
Comment Utility
I thought if the printer has some display and meno on itself (I did not check specs) or some software you can use for managing

also check right click on printer and Printing preferencies
0
How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

 

Author Comment

by:calyssab
Comment Utility
thats where i was, dont see printer management anywhere
0
 
LVL 19

Expert Comment

by:helpfinder
Comment Utility
OK, just check settings if there is nothing unusual like paper size (you told paper is OK), some alligment setting, finishing etc
0
 
LVL 38

Accepted Solution

by:
Herman D'Hondt earned 500 total points
Comment Utility
As this is a brand new printer, check to make sure that none of the packaging is left inside. There could be a small piece of paper or other material that is preventing the laser to reach the drum.

Start by removing the cartridge. Lift the flap that covers the drum and make sure there is stuck to it. Next, look inside the printer where the cartridge was, and check there are no stray pieces there either.
0
 
LVL 4

Expert Comment

by:Pradeep VIshwakarma
Comment Utility
Hi,

i think your printer hardware fault change your printer teflon.
0
 
LVL 12

Expert Comment

by:Sandeep
Comment Utility
As printer is brand new and causing this issues, better you place call with HP or the vendor from whom you took this printer.

The print out clearly state it is cutting out something. Printer is brand new so I would suggest not to disturb its hardware even though you got knowledge or any handful advises as that could cause damage to the printer which will void the Warranty for any future support.

If you want you can try with HP Scan Doctor which is HP Product which may help to solve the problem.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03287318&cc=us&dlc=en&lang=en&lc=en&product=4110396
0

Featured Post

6 Surprising Benefits of Threat Intelligence

All sorts of threat intelligence is available on the web. Intelligence you can learn from, and use to anticipate and prepare for future attacks.

Join & Write a Comment

Suggested Solutions

Hi Friends, These registry tweaks will help you optimizing your Windows 7 system for any VDI. This will improve the machine performanance and can be used on normal systems also. These are few registry tweaks which will add value by enhancing the …
When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing…
This Micro Tutorial will teach you how to the overview of Microsoft Security Essentials. This is a free anti-virus software that guards your PC against viruses, spyware, worms, and other malicious software. This will be demonstrated using Windows…
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum editing capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now