Sonicwall Internet Access question
Posted on 2014-01-15
We have a small office in Taiwan with about 8 computers and a Sonicwall TZ 150. We recently shipped four new laptop over to the office and three of the laptops work fine. The fourth laptop has a problem browsing public (external) websites (msn, google, yahoo, etc.). I've tried both IE and Firefox, and neither one works. We have the Sonicwall vpn'd to our office here in the US and this problem laptop can access email and intranet (internal) websites just fine. If this user takes the laptop out of the office and uses a different internet service (coffee shop, home wireless, etc.) they can browse public websites without a problem. I suspect that the Sonicwall is denying the public access to this computer but I don't know for sure. Is there anything on the Sonicwall I can look for to see if it is causing the blockage? Also, this problem computer can't even ping public ip's successfully (like 126.96.36.199). Any ideas?