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Error installing Windows Installer 3.1

Posted on 2014-01-15
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Last Modified: 2016-06-02
I am trying to install Windows Installer 3.1  which is required by an application which I still frequently need to use.

I am operating under Win7 Professional SP1 32 bit with 3Gb RAM and I still have 54GB free HD space but whenever I try to install 3.1 I get following error message:

"Not enough storage is available to process this command" and the Event Viewer shows Event ID 4373.

Anyone out there got any idea how I can get Windows Installer 3.1 loaded without having to do a major rebuild?
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Question by:Sunny50
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by:Chris Millard
ID: 39784242
There is an MS KB with an automatic fix at:-

http://support.microsoft.com/kb/2438651

HOWEVER it does not directly list your error message, so I wouldn't want to say that this is THE fix for you - more of a try if you think it might help.
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by:John Hurst
ID: 39784265
Windows Installer V3.1 is for much older systems than Windows 7. It is not going to install on Windows 7. Windows 7 would be using Version 5 or something close.

.... Thinkpads_User
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Author Comment

by:Sunny50
ID: 39784272
Thanks Roy,

Had already tried that and it found no problems in the registry, so unfortunately not much help.
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Author Comment

by:Sunny50
ID: 39784275
Thanks Thinkpads,

I was afraid that might be the response, unfortunately the app I need to use will only work with 3.1 so I need to try and find a way round this.
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John Hurst earned 150 total points
ID: 39784276
As I noted Installer V3 is not for Windows 7.

... Thinkpads_User
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by:Chris Millard
Chris Millard earned 150 total points
ID: 39784279
Can you possibly run the app in Windows XP Mode on Windows 7, or must it run in the Windows 7 environment?
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by:John Hurst
ID: 39784284
The application must be really old to need Installer V3.1 (which is even older than XP), but trying XP mode is certainly worth doing.

.... Thinkpads_User
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by:John Hurst
ID: 39784334
I found Windows Installer V3. It is installed on my Windows XP Pro machine and was installed January 2006. So it is indeed very old, but should work on an XP machine and then likely work in XP Mode.

.... Thinkpads_User
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Author Comment

by:Sunny50
ID: 39792810
Thanks Folks,

Have been very busy but will try the suggestion of running in XP mode over next couple of days and come back to you.
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